Beth Crandy Email & Phone Number

Mechanicsburg Pa

* Investigate coverage, liability, property damage, and bodily injuries.* Investigate allegations and determine facts based on evidence and recorded interviews. Obtain and review police, hospital, medical records and repair estimates to evaluate injuries. * Comply with all statutory and regulatory requirements in all applicable jurisdictions.* Negotiate property damage and bodily injury settlements, mitigate losses, and control expenses.* Maintain a high level of communication internally with claims management and team, as well as externally with insureds, claimants, third party administrators and attorneys.* Review claims for possible insurance fraud and if suspected investigate.* Update files and provide comprehensive reports as required.

Harrisburg Pa

 Provide enhanced support to Capital BlueCross member product and benefit support needs. Assist Medicare member support management in researching and resolving any systems or membership related discrepancies identified through reconciliation activities.  Reconcile discrepancies with member’s State and County codes and work with daily reports from CMS (Centers for Medicare and Medicaid Services) to make sure discrepancies get resolved.  Assist with updating manuals and procedures for different processes within the Medicare enrollment department.

 Sold various types of insurance policies to businesses and individuals including: Security, SeniorBlue PPO, SeniorBlue HMO, Secure Rx, Comprehensive, Short-Term Major Medical, Special Care, PersonalBlue PPO, Traditional BlueCross BlueShield and Dental.  Follow-up and maintain contact with contract clients and potential clients.  Perform administrative tasks such as; processing paperwork, maintaining records and handling policy renewals. Sell polices to new groups and individuals. Coordinate meets with groups, conduct seminars, organize open enrollment meetings and meetings with brokers.  Work on Request For Proposals (RFP’s) from potential clients. Also, assist yearly with Annual Notice of Change Summaries, Summaries of Benefits, or other documents.

Bachelor'S Degree, Business/Corporate Communications

Bachelor Of Applied Science (Basc), Organizational Leadership