Supervise and train employees on best cleaning practices. Meet with contractors to identify bid specifications, guidelines and timing to establish project estimates. Ensure customer deadlines and expectations are met.

Provide exceptional customer service as main point of contact for guest. Maintain tour and shuttle schedules, handle reservations and rebooking's. Apply knowledge of Company products, services and policies, to evaluate customer's needs, provide information and resolve concerns. Offer guest with recommendations of activities in the area. Network with other partners, cruise ship personnel and travel agencies. Brand ambassador.

Responsible for new account generation, account management, product training and sales of janitorial supplies/chemicals, equipment, paper products and packaging items.

Developed, purchased and printed advertisements, brochures and specialty items targeted at health professionals for this 21 bed inpatient treat center for alcohol and substance abuse. In addition, performed administrative duties such as scheduling admission and continuing care counseling appointments for clients after discharge. Excelled in building confidential and trusting relationships with clients and family members before, during and after completion of program

Provide personal assistance services designed to simplify and organize the lives of individuals, families and small businesses. • Attract and retain loyal clients by building a reputation of integrity, knowledge and accountability.

Historically excelled in identifying innovative, cost saving sales and marketing solutions capitalizing on opportunities to strategically drive business growth through developing and procuring complex retail point-of-sale signage and displays. Managed direct reports in charge of $12MM of packaging materials and services.Career Highlights • Designed, negotiated, produced and managed every facet of a $3MM custom made signage/hardware program for Dollar General’s men’s, ladies’, boys’ and girls’ Underwear & Socks departments for the Fruit of the Loom®, Gildan® & Bobbie Brooks® brands. The program rolled out to 9000 stores with three different floor plans in April 2007.• Redesigned Target’s 2006/2007 Back-To-School off-shelf displays. The design reduced labor and material cost amounting to over $430,000 in combined savings for Target’s private label brand, Fruit of the Loom® and Hanes® brands.• Directed procurement of automated tray formers at all Fruit of the Loom® U.S. and Central America distribution locations to form, fold and glue corrugated boxes and display trays. The innovation increased manufacturing efficiency by 46% allowing the four machines ($122,000 each) to pay for themselves within 9 months. Awarded the first ever Excellence in Innovation Award in 2006 for this accomplishment.• Established relationships, negotiated pricing and set-up quality control procedures with Central American corrugated companies enabling Fruit of the Loom to produce U.S. quality high-end, 5-color flexo displays off shore. This accomplishment resulted in reduced southbound freight, labor and off-site storage cost totaling $1MM in 2002.• Negotiated cost reduction of the 1998 off-shelf merchandiser program by 25% (approx. $250,000); Directed development and execution of the largest volume of displays in recent FTL history in 1999. Displays supported over 5MM dozens in customer sales.

• Successfully built long-lasting relationships with vital community advertisers resulting in increased sales and revenue growth. • Spearheaded a wide range of functions using a combination of creative, organizational, proofreading and writing skills. • Motivated and inspired creative teams to deliver superb creative work under tight deadlines.

• Designed and produced sales brochures, newspaper advertisements, billboards and radio commercials for this specialty antique architectural company generating $2MM dollars in sales semi-annually.• Managed all event details planning semi-annual auctions events with up to 350 attendees, involving up to 60 partners/vendors and budgets ranging up to $1MM.