Beth Goetz Email & Phone Number

Supervised IT Telecom Order desk processing orders adds and changes of voice/data circuits in support of 35 countries around the world. Analyzed for accuracy and processed all types of invoices for telecommunications department including usage, and services bills from MCI, Verizon and other various carriers.Participated in conference call meeting with vendors on weekly basis for status of circuit orders.Applications: TrackITMaintained DS3 inventory for provisioning. Sent circuit information to be added to inventory. Excel, MS Word

Answered main number and directed call to various users and departments.CMS1500 billing forms for procedures that doctor performsVarious administrative duties.

Coordinated various IT requests for moves, adds and changes of data and telecommunications equipment in support of 48 bank sites across the U.S.Participated in strategy and conference call meeting for large, proposed office moves and renovations.Applications: Remedy, PeregrineExcel, MS WordReceived Sprit Award for being team leader.Position terminated because of Bank Merger.

Analyzed for accuracy and processed all types of invoices for telecommunications department including usage, equipment and services bills from MCI, Verizon and AT&T.Maintained inventory and records for the company for all cellular phones and pagers. Provided first tier support for any inquiry on this equipment.Developed Excel spreadsheets to track spending and organize available equipment.

Answered main number and directed calls to various users and departments.Acted as a main receptionist at general public entrance.

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