• Enthusiastic and driven Assistant Manager! Acts as Lead by providing guidance to inventory control team members who drive safety, security, and inventory control processes.• Provides excellent customer service by connecting with all customers asking open-ended questions to assess needs, make relevant suggestions, and drive sales by suggesting additional items to meet their outdoor lifestyle needs.• Plans and delegates by executing company directives and inspires team to accomplish objectives, maintain reasonable deadlines, and clearly communicate work tasks.• Combines patience, determination, creativity, and persistence to troubleshoot challenges.• Executes plan to ensure team members are compliant with established policies and procedures and applicable laws. Able to handle a variety of assignments simultaneously with excellent attention to detail.• Ensures the necessary amount of inventory for the entire store is maintained by performing routine counts, both scheduled and impromptu, and performs inventory adjustments and audits store on-hand inventory counts.• Partners with store merchandising teams and oversees the securing of inventory in areas of the store with highest shrink rates.• Ensures company policy and safety procedures are followed and audits store processes accordingly. • Possesses exceptional talent for exactness and a dedicated sense of analysis.• Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. Key in implementing and executing the inventory management strategy.• Excellent knowledge of inventory software, order processing systems, and Microsoft Office Suite.• Provides follow-up for assessing the efficacy of education and training.

• Acted as lead and provided guidance when needed to sales team members in Apparel and Footwear to ensure that exceptional customer service is the priority of every interaction and for execution of operational tasks.• Executed merchandise presentation standards, price and item signage of the apparel department to meet company standards to ensure the highest standards of visual presentation at all times.• Developed and implemented weekly Deep Zoning rotation schedule to ensure proper maintenance of all softgoods thereby establishing more efficient maintenance of the entire department.• Granted title of “More Options Captain” to issue appropriate training and usage on the Zebra TC70 Mobile Computer system which maintains proper inventory counts, generates instant customer sales while on the sales floor, and provides invaluable product information for customer inquiries.• Actively participated in floor walks with Store Manager, Store Director, District Manager, and Regional Vice President.

• Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.• Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.• Managed and provided guidance, support, and training to a team of 15-20 associates, asset protection team members, cashiers, seasonal workers, and custodial staff for execution of operational tasks, and to ensure exceptional customer service is the priority of every interaction.• Demonstrated working knowledge of payroll, order-processing and inventory software, including Microsoft Office products, Kronos, and Workday.• Writes reports, business correspondence and procedure manuals including daily planning of operational tasks.• Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers.• Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members.• Certified Firearms Sales trained in compliance with federal and state laws including proper completion of ATF Form 4473 and conducting background checks.

• Provided continuous, high-quality support to President and CEO of a consulting firm specializing in corporate turnarounds, as well as support dual law partners concentrating on elder law and estate planning. • Created, entered, and maintained project database resulting from one-on-one confidential employee interviews.• Developed and designed a multitude of client presentations through detailed graphs and charts that tabulate and condense data into a manageable, readable, workable format. • Conducted routine market research in order to better serve clients needs.• Devised individual learning plans and training materials for in-house intern training. • Maintained business confidentiality relative to pricing, promotion, competition, clients, and financial data• Assisted attorneys in preparing for trials, hearings, and closings.• Drafted correspondence and pleadings, such as complaints, subpoenas, and interrogatories.• Maintained all office functions including general supplies and coordination and management of contract labor.

• Supported planning and coordination of programs and activities for the museum, historical village, and seasonal farmers’ market• Maintained multiple databases containing society membership details, volunteer records, archive records, and donation records and documentation• Responsible for smooth execution of all programs and cultural events including project planning, member and volunteer communications, volunteer coordination, event staffing, and permits• Managed communications through media relations, social media, and responsible for composing letters of appreciation to donors• Supported growth and program development working in collaboration with board members• Supported the Administrative Director in all administrative aspects • Recruited and managed volunteers, including scheduling for group tours, community projects, farmers’ market openings, and other social events on the premises

• Supported the Director in all administrative aspects, social appearances • Promoted excellent client relations providing consistent and fair services by being responsible and timely with casework, questions, and correspondence • Managed project for relocation of the on-base thrift shop to off-base housing to better serve the needs of the service member community; worked intensely with government officials to ensure project was completed on time and within budget• Trained incoming volunteers for casework and administrative positions, including military principles and procedures, company history, financial management, and casework policies and procedures set forth by headquarters • Spearheaded office reorganization by developing a more efficient scheduling process for clients, including tracking, coding, and filing, while maintaining compliance of policies and procedures as outlined by headquarters

• Managed the growth and campus operations with minimal supervision from the regional office, which included staff supervision, marketing, student recruitment, enrollment and retention, and financial management. • Performed academic and vocational counseling to military and civilian personnel for long range academic planning. • Translated student transcripts and evaluated work experience and military credits into university degree programs for applicable course credit. • Assisted with term processing and maintenance of student records.• Expedited the timely completion of monthly reports to ensure European contract compliance

• Assisted the Project Manager in managing technical and contractual issues• Assisted with oversight of all field personnel, subcontractors and vendors• Assisted with preparation of proposal documents• Coordinated project updates• Maintained working documents files for project estimate back up• Assisted with preparation of cost analysis reports for record keeping and presentation to management as needed• Developed correspondence regarding project information as directed by Project Manager• Interacted with various trades, managers and peers in a professional manner• Provided management oversight to Furniture, Fixtures, and Equipment (FF&E)• Assisted in the preparation and basic relocation of commercial assets