I am a Sales Team Leader at Contact Web Ltd, a leading provider of communication-based solutions for businesses. I have a strong background in sales operations, people management, and leadership, with multiple skills that are relevant to my role.As part of the Customer Success team, I assist the Customer Success Manager in supporting the operations of a substantial outbound dialling campaign, optimising data to ensure conversion KPIs are delivered within SLA. I work with a diverse and talented team of sales professionals, providing them with coaching, feedback, and guidance. I am passionate about delivering excellent customer service, creating value for our clients, and contributing to the success of our company.