Gemma Harrison Email & Phone Number

Oxfordshire, England, United Kingdom

Banbury, Oxfordshire

Banbury

Reporting directly to the company Directors, I am responsible for managing the entire recruitment process for both candidate and client to deliver a superior experience for both parties.• Proactive stakeholder management, including site visits to ensure the best understanding of company, environment, culture and values.• Thorough understanding of a diverse range of roles and responsibilities and what enables candidates to be successful.• Compelling and engaging advert writing through all avenues to attract and gain access to the very best talent whilst accurately conveying the key elements of the position, benefits and company culture.• In-depth interviewing, qualifying, shortlisting and meeting all candidates to understand their motivations, personality, experience and skill set to enable the best possible match.• Undertaking the necessary company checks concerning right to work and observing other legal guidelines.• Managing the entire interviewing, feedback and offer process to allow for a smooth transition and regular communication.• Preparation and execution of all employment confirmation letters to both employer and employee.• Ongoing candidate and client relationship to ensure a successful induction and training period and future opportunities.

Banbury, Oxfordshire

Reporting to the company Director, I consistently contributed to more than 65% of the organization’s revenue during my employment.Increased revenue by developing strong relationships with new and existing clients by providing consultative business advice to manage key cost areas such as HR, payroll and labour deployment for clients in this busy and rapidly expanding hospitality software business. • In-depth and thorough understanding of all HR policies to enable the successful training and accurate recording of holiday accrual, sickness, SSP, maternity and paternity rules. • Understanding of different payroll systems and how they integrate with and impact on HR departments. • Negotiated a 98% pricing increase resulting in an additional circa £30,000 annual revenue for the company.• Presenting to and securing buy in from all key client stakeholders and managing their differing expectations. • Utilising influencing skills to upsell system functionality and modules for increased revenue. • Understanding different operational environments and translating these within the software.• Project managing the entire client roll out process from initial sales lead and presentation, through to implementation and integration of all software.• Consulting and tailoring training to analyze labour and financial analysis across clients to ensure Head Office targets and budgets are met. • Identification of those business areas to be made more efficient by proactively managing costs.• Oversee customer support queries for clients to ensure these are dealt with efficiently.• On-boarding and mentoring new team members, identifying areas of training and developing their induction programs.

Farnborough, Oxfordshire

As a member of the Management Team I was responsible for managing and executing all elements of event catering for this rapidly growing and dynamic business. During this time I delivered in excess of 100 events for key clients such as Aston Martin, JLR and The Event Business.• Headed up a new contract for exclusive caterer to Caswell House in Oxfordshire, delivering exceptional service to over 70 clients. • Understanding specific client requirements to ensure the event was delivered on message and on budget.• Delivered both private and corporate events in a wide variety of venues including stately homes, marquees and professional locations. • Establishing and maintaining long standing relationships with both private and corporate clients with a focus on increasing revenue.• Full logistical management of multiple suppliers and wholesalers, working within budgets to ensure costs are minimized wherever possible.• Responsible for the daily running and management of the events office.• Ensuring compliance with industry specific legislation.• Recruit, lead, manage and train front of house teams of up to 30 staff at events to deliver to an exceptionally high standard.

Sturton Grange Farm, Leeds

Key team member of this large modern soft fruit farm supplying some of the UK’s top retailers and wholesalers. • Logistical and operational management including accurate and timely forecasting for orders/quotes for the week ahead • Financial management and stock control including submitting detailed haulage costs and monitoring/ordering of all packaging and consumables.• Use of Clarisoft software to amend labels in line with client promotional activity.• Lead and manage a team of 40 Packhouse staff• Liaised effectively with Head Office buyers and QC in depots• Establishing and developing key business relationships at all levels, ensuring a smooth delivery of service in line with company business strategy, aims and objectives.• Ensuring full compliance with all industry specific legislation and company policies and procedures.• Management of internal and external auditing;o BRCo shelf life recordso temperature recordso hygiene recordso microbiology and pesticide residue testingo daily label checkso unpacked and packed QC recordso traceability and average weights

Banbury, Oxfordshire

Business Development/UK Account Manager • Achieved a 10% growth on target for the season which in itself was a 23% increase on the previous year• Reversing a deficit of 128% on YTD budget in just six weeks• Most successful of a team of five externally based UK Regional Business Development Managers with a budget of £1.2 million.• Responsibility for internal account manager who supported me in strategic sales preparation.• Following a re-structure of the Sales division, became responsible for the entire direct contact customer base, in total, approximately half of the company’s accounts.• Managed and developed strong business relationships with customers assisting them in maximising their own profitability. • Identifying and capturing all opportunities with both existing and new customers/retailers in the North East region of the UK and identifying areas of sustainable growth. • Produced territory plans to demonstrate how budget would be achieved. • Variance plans submitted and reported for overall budgets could be monitored and steps put in place to regain any lost margins.• Utilised key business and category management principles to enable retailers to maximise sales. • Optimising retailers to cater for current market trends whilst still meeting the needs of their particular market and economic climateMarketing and Operations• Delivered the 2005 ‘Freestyle’ launch – overseeing one of the industry’s biggest innovations in the design of rugs• Management of company presence at key trade shows including BETA since 2008 which included;o planning and organising the stand layout,o selecting seasonal ranges and samples, o logistics/staff organisation, o merchandising of stock, o generating appointments o undertaking viewings with clients• Merchandised product displays in store to maximise sales • Used in-house marketing programs and external advertising to demonstrate to customers the benefits of buying across a range of categories

Bachelor Of Science (Bsc) (Hons), Food And Consumer Management, 2:1

15,000 word dissertation discussing money as a motivator in the workplace.

Gcses And A Levels, 3 A Levels & 10 Gcses (Grades A-C)