Beth Hartman Email & Phone Number

Greater St. Louis Area

• Responsibilities
• Manage the physical security program for the entire SunTrust footprint – 1,700 branches, buildings and Data Centers
• Oversee the risk assessments process at all locations
• Responsible for a team of 9 Physical Security Specialists across the east coast
• Develop, document, implement and maintain standards for installation of security equipment
• Develop, document, implement and maintain corporate security policies and procedures to mitigate risk

Greater St. Louis Area

• Responsibilities
• Coordinate all aspects of the security, safety programs, fraud investigations and processing of garnishments, levies and subpoenas for a $2.2 billion bank.
• Established risk level of each location, by using crime indexes, crime history, transaction volume, cash level, etc.
• Inspect branches and other bank locations in order to evaluate security needs and establish a schedule for upgrades and replacement of equipment, such as closed circuit surveillance, access control system, burglar.
• Researched and purchased badge and access control systems and closed circuit digital video equipment
• Investigate cases of bank fraud, both internal and external

Greater St. Louis Area

Corporate TrainerDeveloped and conducted Teller, New Account, Branch Manager and operational training programsCall Center SupervisorResponsible for 20 – 25 call center representatives. Managed schedules, managed call queue, conducted training and coachingOperations OfficerTeller and New Accounts Representative

Ma, Business & Organizational Security Management

Ba, Business

•Department Honors for Outstanding Achievement •Graduation Honors for Outstanding Achievement