Beth Jeffries, Mba, Shrm-Cp Email & Phone Number

Carmel, Indiana, United States

• Facilitate company-wide recruiting, hiring, onboarding, training, and development for the Monon Community Center & Waterpark, 11 schools and summer camps.• Develop and lead trainings, meetings, and presentations on various human resource topics including interviewing, onboarding, and retention. • Build and maintain cohesive relationships with employment agencies, universities, high schools, and other recruitment sources.• Coordinate and attend job fairs and events to source and interview candidates, hiring 350+ seasonal and 300 year-round employees.• Implement and communicate company reporting metrics to identify areas of growth and improvement.

Greater Indianapolis

Indianapolis, Indiana Area

•Planned, coordinated, and participated in industry tradeshows and events for 3 associations comprising 3,000+ members.•Led and oversaw training initiatives, safety programming, and young professionals network committees.•Directed meetings and conducted presentations covering membership recruitment, event planning, and industry updates.•Boosted sales over 2 years to $10,000,000 via implementation of strategic marketing methods. •Negotiated and executed multi-association cost savings programs and time-tracking software.

Indianapolis, Indiana Area

• Manage the various food vendors and commercial exhibitors during the Indiana State Fair.• Plan, communicate, execute contracts and collaborations related to Fair and year-round vendors. • Develop and implement policies and compliance regulations for food and beverage events.• Coordinate with various departments pertaining to rentals and ISFC events and programs.• Plan and execute special exhibits programming for ISFC promoted events.• Supervise events and programs as Manager on Duty.• Track and report projects and statistics for revenue and operational analysis.

Carmel, In

• Manage and assign facilities, environmental services, and transportation system and database.• Coordinate and schedule multiple conference rooms. • Monitor and reconcile book rental for staff certification programs.• Manage employee discount program.• Utilize multiple computer programs such as Cerner, TeleTracking, and Maintenance Connection.

Indianapolis, Indiana Area

• Created and reconciled ticket spreadsheet.• Organized and tracked sponsorship agreements.• Provided event support and coordination.• Accounts payable and receivable reconciliation.• Organized office operations and procedures.• Maintained office equipment• Reviewed and approved supply requisitions.

Indianapolis, Indiana Area

• Managed box office operations, utilizing customer service and problem solving skills.• Implemented and coordinated customer service policies and procedures.• Managed all aspects of Box Office event management.• Established & maintained relationships with subscribers, promoters, and media.• Supervised sales and maintained season ticket accounts.

Indianapolis, Indiana Area

• Provided management coverage for performances and assigned events.• Assisted in coordination of tickets sales, event set-up, processing tickets for events.• Served as liaison between client and computerized ticketing company.• Provided window sales and info-line coverage as assigned.• Ran reports, reconciled sales receipts for sales staff, and totaled receipts for the ticket office.

Hoffman Estates, Il

• Negotiated and generated contracts for meetings, concerts, and sporting events.• Worked on Excel spreadsheets for offer submittals and financial forecasting.• Involved in all booking processes for the building; including submittal of bids for talent.• Coordinated event dates on intranet, calendar, and availability calendar.• Conducted tours and informational presentations for potential and existing clients.• Handled calls for meeting room space as well as concerts and other events.• Responsible for all sales reports to trade magazines such as Billboard and Venues Today.• Secured certificates of insurance for all events.

Indianapolis, Indiana Area

• Developed new organizational procedures for the storage of confidential documents.• Organized and scanned all event contracts for online access. • Generated contracts for events such as meetings, concerts, and sporting events.• Secured certificates of insurance for all events.• Distributed promoter packets containing venue information• Dealt with calls for meeting room space as well as concerts and other events.• Coordinated event dates on intranet, calendar, and availability calendar for distribution.

Indianapolis, Indiana Area

• Supervised, hired, trained, and scheduled the ticket services staff.• Supervised sales and maintained season ticket accounts.• Proficient in TMClassic, TM PCI, Word, Excel, Windows, Outlook, and TM Archtics.• Implemented and coordinated customer service policies and procedures.• Automated Box Office Settlement Reports using Ticketmaster reports • Documented all financial records, deposits, and financial reporting of ticket sales.• Established & maintained relationships with subscribers, promoters, and media.• Coordinated event setup with Ticketmaster.• Organized inventory for ticket stock, forms, and supplies.

Master Of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Bs, Marketing