Beth Jeffries, Mba, Shrm-Cp Email & Phone Number

Carmel, Indiana, United States

• Facilitate company-wide recruiting, hiring, onboarding, training, and development for the Monon Community Center & Waterpark, 11 schools and summer camps.
• Develop and lead trainings, meetings, and presentations on various human resource topics including interviewing, onboarding, and retention.
• Build and maintain cohesive relationships with employment agencies, universities, high schools, and other recruitment sources.
• Coordinate and attend job fairs and events to source and interview candidates, hiring 350+ seasonal and 300 year-round employees.
• Implement and communicate company reporting metrics to identify areas of growth and improvement.

Greater Indianapolis

Indianapolis, Indiana Area

• Planned, coordinated, and participated in industry tradeshows and events for 3 associations comprising 3,000+ members.
• Led and oversaw training initiatives, safety programming, and young professionals network committees.
• Directed meetings and conducted presentations covering membership recruitment, event planning, and industry updates.
• Boosted sales over 2 years to $10,000,000 via implementation of strategic marketing methods.
• Negotiated and executed multi-association cost savings programs and time-tracking software.

Indianapolis, Indiana Area

• Manage the various food vendors and commercial exhibitors during the Indiana State Fair.
• Plan, communicate, execute contracts and collaborations related to Fair and year-round vendors.
• Develop and implement policies and compliance regulations for food and beverage events.
• Coordinate with various departments pertaining to rentals and ISFC events and programs.
• Plan and execute special exhibits programming for ISFC promoted events.
• Supervise events and programs as Manager on Duty.

Carmel, IN

• Manage and assign facilities, environmental services, and transportation system and database.
• Coordinate and schedule multiple conference rooms.
• Monitor and reconcile book rental for staff certification programs.
• Manage employee discount program.
• Utilize multiple computer programs such as Cerner, TeleTracking, and Maintenance Connection.

Indianapolis, Indiana Area

• Created and reconciled ticket spreadsheet.
• Organized and tracked sponsorship agreements.
• Provided event support and coordination.
• Accounts payable and receivable reconciliation.
• Organized office operations and procedures.
• Maintained office equipment

Indianapolis, Indiana Area

• Managed box office operations, utilizing customer service and problem solving skills.
• Implemented and coordinated customer service policies and procedures.
• Managed all aspects of Box Office event management.
• Established & maintained relationships with subscribers, promoters, and media.
• Supervised sales and maintained season ticket accounts.

Indianapolis, Indiana Area

• Provided management coverage for performances and assigned events.
• Assisted in coordination of tickets sales, event set-up, processing tickets for events.
• Served as liaison between client and computerized ticketing company.
• Provided window sales and info-line coverage as assigned.
• Ran reports, reconciled sales receipts for sales staff, and totaled receipts for the ticket office.

Hoffman Estates, IL

• Negotiated and generated contracts for meetings, concerts, and sporting events.
• Worked on Excel spreadsheets for offer submittals and financial forecasting.
• Involved in all booking processes for the building; including submittal of bids for talent.
• Coordinated event dates on intranet, calendar, and availability calendar.
• Conducted tours and informational presentations for potential and existing clients.
• Handled calls for meeting room space as well as concerts and other events.

Indianapolis, Indiana Area

• Developed new organizational procedures for the storage of confidential documents.
• Organized and scanned all event contracts for online access.
• Generated contracts for events such as meetings, concerts, and sporting events.
• Secured certificates of insurance for all events.
• Distributed promoter packets containing venue information
• Dealt with calls for meeting room space as well as concerts and other events.

Indianapolis, Indiana Area

• Supervised, hired, trained, and scheduled the ticket services staff.
• Supervised sales and maintained season ticket accounts.
• Proficient in TMClassic, TM PCI, Word, Excel, Windows, Outlook, and TM Archtics.
• Implemented and coordinated customer service policies and procedures.
• Automated Box Office Settlement Reports using Ticketmaster reports
• Documented all financial records, deposits, and financial reporting of ticket sales.

Master Of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Bs, Marketing