Working on the system upgrade and maintenance of the Childline (Child Abuse Reporting) and Child Abuse Clearance systems - also known as CWIS (Child Welfare Information System). Next Phases will involve the tracking and support of children in the state and county systems, the Providers of these services and the Finances which support these systems. These upgrades will provide leading edge attempts to support our most vulnerable citizens of Pennsylvania.I currently represent the end… Show more Working on the system upgrade and maintenance of the Childline (Child Abuse Reporting) and Child Abuse Clearance systems - also known as CWIS (Child Welfare Information System). Next Phases will involve the tracking and support of children in the state and county systems, the Providers of these services and the Finances which support these systems. These upgrades will provide leading edge attempts to support our most vulnerable citizens of Pennsylvania.I currently represent the end users, identify changes needed to the system, review documentation provided by vendors, provide design input for the user interface based on user/customer needs, perform testing, triage production system issues and identify inconsistencies in the system design and identify solutions. Show less

Supported Spending Account Systems (Health Savings Account, Health Reimbursement Accounts) for one and half years following the support of Highmark's interfaces to the BCBS Association software. This included the support of Web Based technology solutions and other supporting systems upgrades. Was responsible for helping with system design and upgrades whose automation of paper claims processing was recognized nationally by the BCBSA and was critical to meeting financial goals for the company.

Owned and Operated a local franchised location of CM IT Solutions whose purpose is to be the full service IT support for small to medium sized businesses. Responsible for all areas of operations including new account sales.

Programmer/Analyst position most recently supporting various Health Care Systems across the United States. Support involved Developing and Maintaining GUI interfaces as well as Mainframe systems.