Beth Kipp, Msc Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

-Leads implementation of IT Asset Management service for new IT Asset Management customers-Establish and maintain direct relationships with Cisco Account Teams, Customer, and other Cisco or Cisco partner stakeholders-Recommend changes to improve Installed Base data management-Implement processes for managing Move, Add Change, and Delete (MACD) activities-Interpret large raw data sets; conduct data analysis and audits-Develop and lead execution of action plan to update Cisco… Show more -Leads implementation of IT Asset Management service for new IT Asset Management customers-Establish and maintain direct relationships with Cisco Account Teams, Customer, and other Cisco or Cisco partner stakeholders-Recommend changes to improve Installed Base data management-Implement processes for managing Move, Add Change, and Delete (MACD) activities-Interpret large raw data sets; conduct data analysis and audits-Develop and lead execution of action plan to update Cisco databases with improved IB data-Use Cisco tools and databases to effectively manage Cisco asset information for customers-Lead client calls, participate in quarterly business reviews, and conduct on-site visits-Produce reports for Customers, Account Teams, and other stakeholders-Prepare IB data in advance of service contract renewal Show less

Greater Chicago Area

- Process maintenance renewal quotes on a daily basis- Proactively manage and prioritize the monthly and quarterly renewal activities- Utilize the Cisco CSCC database- Verify the data integrity of all quotes, purchase orders, and invoices- Interpret raw data sets and conduct data analysis/audits- Drive increased renewal rates for resellers, VAR’s, and service providers- Interact and proactively communicate with internal teams to fulfill the maintenance quotes- Track… Show more - Process maintenance renewal quotes on a daily basis- Proactively manage and prioritize the monthly and quarterly renewal activities- Utilize the Cisco CSCC database- Verify the data integrity of all quotes, purchase orders, and invoices- Interpret raw data sets and conduct data analysis/audits- Drive increased renewal rates for resellers, VAR’s, and service providers- Interact and proactively communicate with internal teams to fulfill the maintenance quotes- Track and report on renewal activities utilizing Salesforce.com- Provide feedback to further define internal processes Show less

Greater Chicago Area

- Utilized multiple sales techniques in a fast paced environment to meet monthly sales goals- Built business to business relationships through sales to new and existing clients - Provided customer service to existing client base

London, United Kingdom

- Collaborated with UK sales force to compile all European maintenance contracts through TradeCARE- Maintained database [Remedy], ensuring all EMEA customer's information was up to date- Responsible for monthly reporting on European maintenance issues

London, United Kingdom

- Administered department's weekly, global MIS report- Set up new products in GMI and COMA- Liaised with European exchanges to complete daily corporate actions- Composed reports run through business objects- Participated in global projects (user acceptance testing) to allow for automation to be introduced to the department- Oversaw the offshore team throughout the testing process on projects

Resolved problems for customers; communicated with suppliers on customer's behalf

- Opened and closed the store, ran the cash register, helped with promotions- Worked with store owner to develop and implement a marketing campaign using customer's e-mail

Managed finances of student organizationPresented financial reports at bi-weekly meetings

Interviewed and managed 22 "Hawkeye Hosts" Liaison between the Office of Admissions and Football OfficeOversaw recruiting operations during home football gamesHosted recruitment luncheons; answered recruits' questions pertaining to the team and universityGeneral Member Gave campus tours, hosted luncheons, worked registration tables, participated on student panelsInterviewed prospective STAR group members

Organized two years of property information and developed new and effective filing system

Handled customer concerns, answered phones

Master'S Degree, Human Resources Management And Services

Post Graduate Certificate, International Business

Business Administration, Marketing

Education record