• Daily planning, monitoring and updating of active jobs within Cyrious, - a CRM software used to initiate, define, price and track work orders.• Ordering stock of all production substrates, consumables, tools and hardware needed based on both typical and atypical usage.• Creation and maintenance of Excel databases for organizing all purchasing processes, product sourcing, cost comparisons and access to active vendor account information.• Identify and solve issues regarding damaged goods, inaccurate quantities, incorrect pricing, quality of substrates and timeliness.• Management of, and hands-on troubleshooting of production equipment, as well as initiating further service through the manufacturers.• Delegate tasks, communicate goals and supervise a team of 8 production team members in a deadline-driven environment.

Graphic Designer. Responsibilities include designing custom signage—as well as maintaining corporate branding—for a variety of clients. Common projects typically include POP signage, banners, vehicle graphics, ADA signs, exterior and way-finding signs.Digital Output Team Member. Responsibilities include proofreading, preflight, and RIPing of files. Operation and maintenance of multiple of printers and plotters. Maintaining an appropriate supply of various substrates for all output equipment.Production Team Member. Responsibilities include heat welding banners, grommeting, prepping cut vinyl for application, assembly, packaging, shipping and installing.

Managed baristas, placed supply orders and resolved customer issues.

Created solutions for customers’ organization and storage problems, maintained store displays.

• Provided extensive customer service, organized stockrooms, and led product training classes.• Contacted manufacturers and initiated one-time special orders for items not carried by the retail chain.