Beth Mack Email & Phone Number

Columbia, SC, US

• Responsible for pricing across business channels for the United States including pricing strategy, approving and maintaining customer price agreements, and partnering with product management on new and existing product.
• Evaluate and approve project discount requests to ensure alignment with company financial goals while interpreting competitive intelligence data to ensure sales growth in the market
• Generate and present monthly sales team metric reports that include analysis of overall sales results, project conversion metrics generated from Salesforce.com, and market share data
• Create weekly sales team forecast that includes tracking of sales plan, results and future forecast projections
• Build, maintain and publish Microsoft Power BI reports and serve as the PowerBI subject matter expert for the sales team and leadership
• Analyze sales performance results for calculation of monthly sales incentive compensation for 70+ sales team members along with presenting results to senior leadership for approval and to the sales individual

West Columbia, SC

• Provide price strategy, analytical support, and administration to attain/exceed sales and profitability targets.
• Maintain strategic pricing portfolio of residential and commercial equipment based on analysis of competitive and market intelligence.
• Collaborate with product management to price new products as they are introduced to market.
• Utilize Vendavo pricing software for analytics of current pricing and administration of price changes.
• Streamline reporting of job, dealer and market request metrics.
• Identify methods to increase project conversion rates and improve pricing processes.

Chapin, SC

• Originated quality mortgages while analyzing income, credit, asset and property documentation
• Priced mortgages according to market guideline and explain proper disclosures to clients
• Built a pipeline of referral sources that include real estate agents, CPAs and local professionals for mortgage opportunities

Chapin, SC

• Accountable for team providing superior customer service by actively coaching employees and leading by example in daily customer interactions
• Maintained a business development pipeline by completing business sales calls and active participation in community activities
• Ensured the efficient flow of operations within the store through the completion of audits and reinforcement of bank operational standards
• Originated quality consumer, mortgage and small business loans by interviewing loan applicants, gathering necessary loan underwriting data, conducting credit investigation and analysis of requests, completing credit.
• Achieved Money In, Money Out, Store Profitability and Customer Wow Index goals through the consistent application of building customer and employee relationships
• Conducted employee coaching sessions to reinforce expectations of operational soundness and sales behaviors that lead to the success of the Store

Lexington, SC

• Led the financial center team to enhance and retain customer relationships by transforming service transactions into sales opportunities
• Ensured that exceptional customer service is delivered by all employees
• Served as a coach and role model for the teller manager and teller team
• Built relationships with financial specialists, financial advisors, small business bankers, and mortgage partners to ensure achievement of financial center deposit and loan goals
• Accountable for all employees following bank policy and procedure to ensure operational soundness
• Conducted motivational and effective daily huddles with team to communicate goal performance and service tactics