Vice President Of Business Development And Customer Relations
Vice President of Business Development & Customer Relations 2013 – 2014• Served on executive leadership team for organization focused on quality of life and organizational development• Identified opportunities to develop business, wrote proposals and developed work plans• Participated in the development and implementation of strategic initiatives and planning• Identified and built key relationships with other networks and partners committed to quality of life and in support of organizational mission• Collaborated with leadership to gather data, evaluate findings, and craft solutions for a range of customersAssociate Vice President of Network Development 2012 – 2013Director of Network Development 2010 – 2011Network Development Manager 2008 – 2009• Served on senior leadership team• Identified new business opportunities, wrote proposals and implemented work plans• Provided leadership in the development and execution of external communications to enhance the credibility and image of organization• Implemented strategic plans to achieve organizational objectives• Assessed and formulated solutions for new customers for promoting quality of life • Identified, developed and maintained potential customer relationships• Collaborated with Project Managers to gather data, evaluate findings, and craft solutions for a range of customersQuality Enhancement Specialist 2003 – 2007; Team Lead 2006 -2007• Participated as lead staff in new product development work teams for quality measures• Developed work plans, coached and supervised project staff, managed budgets, completed reports and conducted evaluation/analysis of projects for senior leadership team• Implemented methodologies grounded in person-centered principles to attain and measure quality in organizations/systems that provide services and supports to people with disabilities. Provided accreditation, monitoring, evaluation, training and consultation to human service organizations