● Work closely with senior leaders and their teams to develop and deliver messages that impact our associates and how we deliver patient care.● Work closely with senior leaders to develop and implement strategic communications that reflect the voice of our associates.● Support the development and growth of an effective two-way communication strategy throughout the enterprise with our associate app, Nemours Now.● Identify relevant communications and engagement opportunities and evaluate their effectiveness through analytics.● Write and edit a wide range of content in various formats for various platforms.● Oversee and / or support Town Hall meetings and other enterprise-wide associate events or initiatives.● Manage logistical elements with multimedia / partner teams to deliver successful and informative events, and coordinate post-event communication as needed.● Manage and contribute to the editorial content of the weekly enterprisewide newsletter, local weekly newsletter(s) and supporting elements of the organization’s associate communications app and intranet, ensuring accuracy and timeliness of information distributed.● Develop presentations, FAQs, leader talking points, and messages to associates for key internal projects, processes / policies or initiatives.● Support the Enterprise Communications team with emergency management needs, including, but not limited to, Incident Command System response and other critical Incident / crisis duties.● Join periodic on-call rotation to ensure support of Nemours Children’s operational emergencies (approximately once every 4-5 weeks).

● Leading university recruiting efforts in both post-college hiring and internship hiring, including but not limited to: resume review, screening, interview scheduling, making offers, onboarding, and first-day details● Developing and maintaining dashboards to track key recruitment patterns● Drafting WBRs for executive-level review of hiring trends and results● Providing advice and recommendations on emerging recruiting trends to gain competitiveness in the marketplace● Owning the end-to-end I-9 process, including coordinating with new hires prior to onboarding and ensuring the proper verification of identification documents● Overseeing the immigration team and all initiatives pertaining to case management, H-1B lottery registration, visa transfers, immigration law, and the pursuit of permanent residency● Reducing immigration spend by 60% through the implementation of new financial strategies to address waste and unnecessary cost factors● Guiding the business in improving immigration processes by increasing communication through regular roundtables, touch-base meetings with foreign nationals, and the implementation of an Immigration Handbook● Preparing and maintaining detailed forecasts, reports, and business reviews to share with the broader recruitment team on a monthly cadence

● Drove a positive culture within the Philadelphia office and served as the Human Resources point of contact for leadership and employees● Partnered with the appropriate leaders to provide coaching to employees in order to resolve issues surrounding performance and conduct● Drafted and broadly shared the Employee Driver Handbook to implement permanent policies in order to increase accountability and consistency across the Delivery Driver population● Attended unemployment hearings to lend insight into Grubhub’s corporate policy, termination practices, and separation details pertaining to individual claimants● Maintained the utmost discretion while holding management roundtables, discussing employee performance metrics, and drafting policy changes● Drove engagement efforts aimed at creating and maintaining a positive work environment● Performed routine tasks required to administer and execute human resource programs including but not limited to: compensation; disciplinary matters; performance and talent management; productivity, recognition, and morale; and training and development

● Partnered with executive store leadership to anticipate and address specific talent and staffing needs for each area of the business● Executed intentional recruiting practices to assist leaders in sourcing and hiring talent with the right skills and experience to best suit their needs● Facilitated training, orientation, morale incentive programs, and served as an advocate for continuous learning and development● Served as an expert resource for scheduling systems and pay practices to assist leadership in the proper cataloging of timecards and maintenance of employee files● Acted as an open door by listening to and collaborating with the leaders to take action as needed

● Reviewed sales analytics and historical trend data in order to develop story and content ideas with consumer appeal at the forefront● Edited material for content, structure, and on a line-by-line basis while simultaneously collaborating with internal departments on how to package, market, and publicize the finished product● Organized and maintained the Prestwick House blog by drafting weekly blog posts on trending educational topics such as SAT prep, the latest reading materials to help students succeed, etc.

● Reviewed and edited the weekly magazine publications prior to the posting deadlines● Managed all writers and editors to ensure timely completion of assignments● Conducted editorial meetings in the absence of the Editor in Chief while simultaneously ensuring that the magazine’s vision, brand, and standards were upheld● Contributed fresh ideas for content, storytelling, and outreach while maintaining the magazine’s user platform through WordPress● Assisted in the design and implementation of the magazine’s daily newsletter to subscribers and continued to own the practice thereafter