Experience in areas of higher education and local government communications/public relation needs. Successful record of embracing new challenges and ability to deliver value-added solutions that meet departmental needs. Demonstrates experience with public affairs, reputation management, and developing targeted promotional campaigns/strategies via social media, email, and other digital platforms. Experience in radio, television and print through previous jobs.Works as the Senior Communications Analyst for the City of Raleigh IT Department where I develop and lead the communications strategy for the IT Department, placing emphasis on customer service and enhancing partnerships during the delivery of technology projects and services. I advise project managers and staff on messaging and communication strategies for technology projects, write, review, and edit customer communications, notifications, web content, brochures, news releases, articles, policies, and procedures. Served as Associate Director for the Communications and Creative Services department at the University of North Carolina at Chapel Hill's Carolina Union. Was responsible for informing the Carolina community of programs, services, spaces, and events the Union offers, by means of publications, marketing, social media, signage, signature events, and branding. CCS, a revenue-generating unit of the Union, worked with student organizations and University department clients on creative projects. As the Associate Director for CCS, I developed and managed the Union’s overall marketing, communications, public relations, branding, and project management efforts. This position supervised four full-time professionals and provided oversight to 15 student staff members in the department. I was also responsible for creating and managing the departmental budget, overseeing CCS technology and software needs, and special projects.I also teach seated and online Communications and Humanities classes for the Arts and Sciences Department for the NC Community College System. I currently serve as an adjunct instructor for COM 231: Public Speaking where I develop and utilize resources to enhance teaching methods and the learning experience. I also work to incorporate soft skill lessons into the course work.