• Leadership and management of HR Department• Focus on Key Player hiring process and engagement strategies• Demonstrate open and effective communication with franchise owner, direct reports, colleagues, CAREGivers, clients and family members• Develop and manager critical numbers of the business (participation in job fairs, tracking applications/interviews/ hires and losses), assessing competition• Responsibilities include interviewing, hiring and training employees (both CAREGivers and Key Personnel), planning, assigning and directing work, appraising performance, coaching employee’s performance, addressing complaints and resolving problems