Beth Roach Email & Phone Number

Apex, NC, US

Cary, NC

Senior Director – Professional Services Operations, 2018 – PresentDirector – Pipeline Management, 2017 – 2018I transitioned to Director – Pipeline Management before being fast-tracked to Senior Director reporting to the Senior Vice President of $100M+, global Professional Services organization. I continue to embrace the challenge of transforming the.

Cary, NC

Cary, NC

Director – Customer Relations, Data-as-a-Service (DaaS), 2016 – 2017Initially, I was recruited to a senior-level leadership role and was asked to assume leadership of two other operations teams within five months of joining the company. During this time, I…Made a major impact on customer relations and retention by consolidating three siloed Renewal teams.

Apex, NC

I co-built and launched a national organization from the ground-up to advocate for cancer patients and families, as well as provide critical support in accessing mission-critical care to maximize quality of life. To date, the organization has made a powerful impact on the care and support received by over 5,000 patients and families. In my leadership.

Durham, NC

I showcased my talent as a change agent upon joining the senior leadership team, including rebranding the institute from a clinical-based organization to a learning & development model focused on teacher training, outreach, and education. The rebrand was a game-changer for the group, positioning the company for tremendous growth. In addition, I…Assembled.

Morrisville, NC

Transformed and enhanced the company's Marketing, Finance, HR, Legal, and Administrative functions.Spearheaded Series B funding to secure $17.5M during the round and negotiated/secured debt refinancings exceeding $5.8M to stabilize and strengthen corporate finances.

Raleigh, NC

• Hand-picked from Engage, Inc. to join team of 6 to spin out an innovative company responsible for transitioning web-based advertising to the mobile platform.
• Developed organization from inception in four major areas: Finance, Legal, Human Resources and Operations.
• Instrumental in obtaining Series A & B financing rounds totaling $17.25M.
• Designed and maintained comprehensive budgets, created company’s accounting system, oversaw all financial operations, tax returns and audits… Show more
• Designed and maintained comprehensive budgets, created company’s accounting system, oversaw all financial operations, tax returns and audits. Negotiated equipment facility line of credit for $1.25M.
• Oversaw all corporate legal work including Series A & B financings, acquisitions, executive employment contracts, IP licenses and software license agreements.

Raleigh, NC

• Oversaw management of company’s multiple core offerings, ensuring strategic vision remained focused during the Initial Public Offering on NASDAQ (ENGA).
• Expanded Services organization from 2 to 50+ employees within 5 departments: Product Management, Documentation, Training, Consulting and Technical Support, resulting in multi-million dollar services figures.
• Developed a recurring revenue stream through the creation of new product and service offerings.
• Coordinated technical… Show more
• Coordinated technical issues associated with facilities expansion following company acquisition. Show less

Raleigh, NC

• Recruited to Accipiter leadership team to build and lead a professional services group for single largest startup in North Carolina.
• Developed and implemented the technical support, training and consulting groups. Accelerated the success of the Accipiter product within existing customer base in addition to deploying technology to various prospects.
• Created a customer support model, including all processes, procedures and a full training… Show more
• Created a customer support model, including all processes, procedures and a full training program.
• Implemented customer service model with new prospects, resulting in a significant gain in new customers.
• Built a large and loyal customer base by providing high quality service, focusing on attention to detail, and consistent follow through. Show less

Master'S Degree, Accounting

Ba, Accounting

Activities and Societies: Sigma Kappa