IT Support, October 2012 – Present• Research and analyze system solutions while working closely with vendors in negotiating cost and features to meet the organization’s evolving needs.• Coordinate closely with all levels and departments within the organization throughout the project cycle. While holding owners of tasks accountable in order to meet project milestones and deadlines for the redesign of www.kreilkamp.com, www.bestequipment4rent.com, and www.wbwarehousing.com.• Work… Show more IT Support, October 2012 – Present• Research and analyze system solutions while working closely with vendors in negotiating cost and features to meet the organization’s evolving needs.• Coordinate closely with all levels and departments within the organization throughout the project cycle. While holding owners of tasks accountable in order to meet project milestones and deadlines for the redesign of www.kreilkamp.com, www.bestequipment4rent.com, and www.wbwarehousing.com.• Work closely with vendors to ensure mobile device agreements meet management and user demands. While supporting the organization’s Bring Your Own Device initiatives. • Lead staff enrichment on core technologies utilizing “Brown Bag” training sessions, routine procedure documentation, and one on one development.• Responsible for successful resolution of tickets, completion of audit requests, identification of trends, and implementation of change control for seven companies under the WB Holdings umbrella bridging four states.• Carry out administrative functions to include account creation, password resets, group membership modification, and group policy implementation utilizing Active Directory.• Plan and deliver appropriate communication in regards to production changes, problem resolution, equipment procurement, configuration, and installation within the communicated timelines.• Chaired the organization’s equipment recycling initiative to implement cost savings and generate additional revenue. Show less

Currently contracted through Manpower