Responsible for developing the Agile Transformation Office (CenturyLink’s Agile Center of Excellence) which is accountable for implementing an Agile framework across the IT and Business organizations resulting in increased speed to market, reduced project cost, as well as improved business and employee satisfaction. • Created a strategic roadmap for Agile Transformation charting the course of implementation across the organization• Gained Executive and C Level support needed to move from Waterfall to Agile enabling the migration from a grass-roots approach to a large scale implementation• Rollout of Agile frameworks (Scrum/Kanban) • Provided Business and IT coaching enabling a successful transition from Waterfall to Agile; increased coaching staff from 3 to 14 to support increased demand• Increased Agile project rollout from 3 to 50 within 1 year• Reduced cycle time in initial project delivery from 18 months to 3 months focusing on Minimum Viable Product (MVP)• Developed training curriculum and implemented organizational wide training

Responsible for leading and motivating a team of 45 Software Developers, Testers, and Project Managers to implement a multi-million dollar Salesforce.com program in a complex environment. • Tasked with delivering a struggling CRM Salesforce consolidation - Overcame budget and timeline targets; by addressing staffing, financials, schedule and client expectations.• Implemented SFDC functionality to provide Sales professional with 360 degree view of the customer - Improved visibility of customer interactions, increased customer satisfaction• Implemented full flow through automation - Increased sales productivity associated with reduction in manual rework

Lead a team in the design, development, and delivery of CenturyLink's Gateway and Contract Management applications.• Managed development and day-to-day support of approximately 120 projects per year for a suite of 25 applications• Coached & mentored Software Developers, Analysts and Project Managers within a technical team environment - 20 onshore and 15 offshore technical resources concurrently• Partnered with the client organization to ensure strategic priorities were prioritized and delivered• Established an onshore / offshore development and maintenance support model that was replicated across many teams in the organization

Responsible for leading a team of 10 onshore and 5 offshore software developers and 5 project managers in the design, development, and delivery of Qwest’s Financial applications. • Managed day-to-day support and development for a suite of 10 applications• Responsible for the audit and remediation plans for the IT Finance Applications to ensure Sarbanes-Oxley compliance

Responsible for managing all aspects of the software development lifecycle from initial capturing of requirements through development, testing, delivery and enhancements in the Finance and Tax organizations.• Planned and lead a $9.6M project to merging the financial systems of Qwest and US West, from infancy to successful deployment• Improved client experience by implementing a variety of projects and system enhancements