Issued policies for states we are licensed and managed process for unlicensed states; Received files with recorded documents, entered recording information into system to include reviewing marked up files to create a Lender’s and/or Owner’s Policy; Scanned recorded document received via USPS into system for issuance of policy; Created month end remittance reports for the accounting department to send payment to each underwriter; Marked up commitments for closer to send to client for review of what the final policy will look like; Weekly mailing of recorded documents to client and borrower via Federal Express or USPS; Managed policy inbox to resolve client issues or requests. Managed time efficiently to meet or exceed goals. Skills and abilities: Microsoft Office with a focus on Excel and Word, demonstrates accuracy and thoroughness with strong organizational skills. Communication skills via Microsoft Outlook and the ability to use a scanner for uploading documents received via USPS into the system as well as using the postage machine for mailing documents via USPS. Titles Department Also assisted in the Titles Department for two months – 04/2023 - 06/2023 Examined title searches for approval or rejection/ followed client and state specific requirements; Examined chain of title; liens and requirements as well as exceptions, tax certifications, open mortgages and other pertinent documents for discrepancies and entered in system; Typing, data entry, quality control and customer service Skills and abilities: making deadlines – pressure – client relations – attention to detail Managed title inbox to resolve client issues or requests. Managed time efficiently to meet or exceed goals. Receiver of the 2016 John Sr Award for top performer of the year. My name and picture were recognized in the employee newsletter.

Process claims to FannieMae for reimbursement for client. Systems include Microsoft Outlook, Microsoft Excel, Citrix Receiver - Visionet GSE3 Claims Management, New Imaging Systems, Black Knight - LPS Invoice Management, Asset Management Network and HomeTracker 4.0.

Data Entry – Temporary Assignment MCA Administrators – Pittsburgh, PA Entered monthly data entry accounting information to Microsoft Excel spreadsheet for each individual groups Entered in new enrollments and terminations into Winflex computer system; Updating daily accounting information into Eldorado computer system; Entered in Cobra checks received to Microsoft Excel and electronically depositing weekly; Scanning and uploading new enrollment to respective folders; Filing new enrollments and claim eligibility receipts; Back up assistant at reception desk – answering incoming calls and greeting guests.

Default Division – Title Curative I was working with Bank of America to clear title. I communicated directly with the client and the foreclosing attorney in order to clear title.

Quality Assurance Rejection Specialist ServiceLink – Hopewell, PA I was responsible for resolving the rejected file which was either caused by the closer, borrower, notary or client. Direct contact with the closer, borrower, notary, client, abstractor and/or courthouse either by email or telephone to get the Deed or Mortgage recorded.

Client Support TypistReviewed all documents for accuracy.Performed all duties and responsibilities in a timely manner.Maintained open communication with other team members and team leader.Monitored folders for the Title Typing Department.Performed quality control check on all completed files.Assisted in managing the title portion of the Power Default accountTracked and managed tax certification - sending to client; tracking missing tax certificationsMaintained a spreadsheet of all orders (property reports and tax certifications)Researched properties that were not found in systemMaintained the uploading website Tumbleweed for Power Default.

Policy Typist Specialist Issued policies for states we are licensed and managed process for unlicensed states; Received files with recorded documents, entered recording information to system to include reviewing marked up files to create a Lender’s and/or Owner’s Policy; Weekly mailing of recorded documents to client and borrower via Federal Express or USPS; Filing was important in the position to retrieve the file in a timely manner; Receiver of Power Performer Award in March, 2011, May, 2012 and December 2012 for showing excellent work ethics within the company. My name was recognized in the employee newsletter.