Beth Tucker Email & Phone Number

Raleigh, NC, US

Raleigh, North Carolina

Developed and implemented a Standard Operating Procedure and training documents that standardized and improved consistency and performance across the brand. Collaborated on the POS steering committee to streamline and maximize core processes. Steered opening store training for 6 new locations, coaching with a focus on food production, safety, sanitation.

Led a team of 30+ employees. Responsible for hiring staff, composing and implementing a training curriculum, scheduling, organizing all new hire/DHEC paperwork, and maintaining a smooth shift with a focus on the the highest level of service with a genuine, supportive attitude. Developed a FOH training manual. Managed catering, keeping a detailed schedule.

Liberty Tap Room & Grill

Manage Front of House Operations. Reset 5 cash drawers to $500 2 times a day, managing all paid outs/ins. Solve customer and employee complaints to ensure customer satisfaction. Assist in hiring and letting go of employees. Develop and implement a Host Training Manual and program. Manage all new hires, FOH and BOH, enter them into Aloha Manager, Hot.

Serve large corporate and social events high class cuisine and set tables for 4 courses of food. Maintain a clean, sanitary, and safe work environment adhering to DHEC standards. Complete kitchen prep and run sauté stations in a Grade-A commercial kitchen. Supervise a staff at events and delegate duties to insure a smooth efficient work environment.

Flying Fish Public Market And Grill

Developed weekly sales projections and analyzed period income analyses for a $200,000 gross profit/week company. Solved customer and employee complaints to ensure customer satisfaction. Enforced DHEC rules for the establishments and ensured employees abided by these policies. Touched tables and assisted in running food. Developed employee floor charts and.

Myrtle Beach, South Carolina Area

• Managed both front and back of the house
• Dealt with customers and employees
• Developed weekly sales projections and analyzed period income analyses
• Enforced DHEC rules for the establishments and ensured employees abided by these policies
• Developed and priced an extensive catering menu for 3 levels of service and cuisine Purchased office supplies and assisted in completing weekly bar inventory

• Baked and frosted cupcakes, macarons, and truffles
• Worked as a coffee barista and cashier in a fast-paced environment to meet customer service needs
• Handled, counted, and reset a cash drawer over $400, accounting for all purchases, cash-ins, and cash-outs
• Closed and Opened the store as Manager on Duty

Columbia, SC

• Provided an agenda for each days activities
• Hired Volunteers to help with safety in the kitchen
• Monitored profits and spending
• Taught children how to make new foods following recipes
• Taught table manners and how to set a table
• Prepared room for use each day, providing specific ingredients and utensils

Columbia, South Carolina Area

• Ordered food to feed the student body
• Worked with entrepreneurs from the Food Service Industry
• Worked hands on with school chef preparing meals

Master'S Degree, Business Administration And Management, General, 4.0

MBA Outstanding Student of the Year for the 2018-2019 school year

Hospitality Administration/Management, Business Management Minor, 3.98

Education record