Beth Turner Email & Phone Number

Carrollton, Georgia, United States

Carrollton, Georgia, United States

New York City Metropolitan Area

• Review and understand government legislation and policies which affect the healthcare industry and stay familiar with proposed legislation which also affects the healthcare industry• Communicate regulatory changes in a variety of mediums including verbal, written, diagrams, and pictures so that other members of the team, the industry, and the consumers can understand the changes and their impact• Help to maintain a directory of data sources from which clinical and financial records related to a person’s healthcare may be found• Provide written documentation that is targeted to non-technical users for explaining concepts of the OneRecord API. • Apply healthcare industry expertise to a variety of areas including meetings with other industry partners, research, creation and review of marketing material, and new features within the OneRecord application.• Combine knowledge of FHIR Resources and healthcare operations to create mapping from general healthcare concepts to FHIR.

Miami, Florida, United States

• Established and maintained the vision and roadmap for the financial management portion of a new application by taking previous practice management experience, as well as internal and external stakeholder feedback in order to collaborate with UX designers and development leadership on a regular basis• Managed a backlog of epics and stories required for execution of the vision• Conducted various meetings with the engineering team to communicate the needs, answer questions, refine the designs, and establish the work items needed to complete each story• Collaborated with development resources to identify appropriate FHIR resources and map data • Completed product acceptance testing as stories and features were completed; helped troubleshoot issues that were seen by utilizing development tools to investigate issues and provide artifacts that could be used to diagnose and resolve the issues• Provided demos of new features, worked with the education team to assist in release note creation, and conducted user acceptance testing meetings • Completed translation of hundreds of manual business processes into a machine-readable format to enable process automation (Initial project upon joining the team)

Carrollton, Georgia, United States

Boston, Massachusetts, United States

• Managed a backlog of epics and stories required for execution of the vision for a product that was focused on the concierge and other membership-model practices• Conducted various meetings with the engineering team to communicate the needs, answer questions, refine the designs, and establish the work items needed to complete each story• Completed product acceptance testing as stories and features were completed; helped troubleshoot issues that were seen by utilizing development tools to investigate issues and provide artifacts that could be used to diagnose and resolve the issues• Provided demos of new features, worked with the education team to assist in release note creation, and conducted user acceptance testing meetings • Gained a great deal of knowledge about the unique needs and expectations around registration and billing for the membership-model market• Evaluated 2014 EHR Certification requirements related to demographic data capture, CCD-A creation and transfer, CQMs, and direct messaging, and wrote stories and acceptance criteria to meet the requirements

Carrollton, Georgia, United States

• Improved and maintained Jira configuration• Created process for weighting and prioritizing stories• Developed process for managing an ideas backlog and evaluating those for conversion to features• Wrote requirements and acceptance criteria for a number of stories• Participated in strategic meetings to gain understanding of the business and to provide advice based on prior experiences

Carrollton, Georgia, United States

• Worked as a part of the development team for the practice management portion of the application from its inception• Collaborated with variety of key stakeholders to establish product roadmaps, wrote requirements, established screen designs, and ultimately managed the team responsible for performing those product functions• Participated in sales demos when product expertise was needed to close the deal• Created and taught classes for the annual user conference each year• Provided information for, and participated in executive planning meetings• Had calls and onsite meetings with customers and potential customers to listen to needs and understand feature use• Engaged with the Sales, Implementations, Education, and Support teams on a regular basis to keep them informed of changes and to gather feedback from them• Regularly demonstrated new features and capabilities to internal and external stakeholders• Served as the reporting expert for the product

Carrollton, Georgia, United States

• Supported the operations of a newly formed management services organization that grew from 1 to 14 practices during the time I was there• Responsible for the onboarding, training, implementation, and support of the Medical Manger application in each practice (scheduling administration, superbill creation, claim formats and submission protocols, payments, collections and reporting)• Served as the system administrator and support person for all internal billing service operations• Participated in sales meetings, contract negotiations, and data conversions