Before becoming a rescue coordinator, I had six weeks training where I learnt empathetic skills on how to communicate with vulnerable customers by roadside.During my time at Call Assist my main tasks and roles were:• Taking payment• Insurance Claims- Accidents & Incidents• High networth- Prestige customers, expensive vehicles & horse boxes• European breakdowns• Supervsior actions (excluding complaints)When I applied for the job I signed up to work part time but ended… Show more Before becoming a rescue coordinator, I had six weeks training where I learnt empathetic skills on how to communicate with vulnerable customers by roadside.During my time at Call Assist my main tasks and roles were:• Taking payment• Insurance Claims- Accidents & Incidents• High networth- Prestige customers, expensive vehicles & horse boxes• European breakdowns• Supervsior actions (excluding complaints)When I applied for the job I signed up to work part time but ended up working full time (mostly 6 days a week) as I did truly enjoy the job. It gave me great pleasure being able to help people in vulnerable situations, through this I have developed essential skills to assist customers and ensure their saftey and wellbeing. Show less

Work experienceReceptionist at Auction House East Anglia- June 2017-July 2017During the six week half term, I was very fortunate to be given the chance to work at an auction house in Norwich. My role consisted of meeting and greeting current and potential clients, answering any queries they had with regards to properties and future auctions, general housing and lots of information. I was also responsible for editing the companies website and also uploading images of the… Show more Work experienceReceptionist at Auction House East Anglia- June 2017-July 2017During the six week half term, I was very fortunate to be given the chance to work at an auction house in Norwich. My role consisted of meeting and greeting current and potential clients, answering any queries they had with regards to properties and future auctions, general housing and lots of information. I was also responsible for editing the companies website and also uploading images of the properties and inputting key information about them such as price range, location, specifics and contacts etc. I also had the responsibility of finalising packages for customers who had bought a property at auction. Show less