- Lead a corporate-wide NetSuite implementation to "Transform our Technology" and change the way the Bob Barker Company, Inc. loves its customers and performs with distinction. - Plans, executes, and finalizes projects according to strict deadlines and within budget, whilst providing a point of contact and escalation for NetSuite support, maintenance, integration, and the ongoing transformation of the system. Ultimately, delivering projects according to plan, defining the project’s objectives, and overseeing quality control throughout its life cycle.- Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the ongoing Enterprise Business Transformation activities.- Gathers and analyzes data in support of business cases, proposed projects, and systems requirements, as well as generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Bob Barker Company investments.- As a NetSuite Administrator identifies areas of improvement that will maximize the adoption and efficiency of the BBC business system. Responsible for the management of business requirements definition, release management, and coordinating user acceptance testing process for these systems.

Providing exceptional customer service and a warm atmosphere at our family friendly bar and grille in Fuquay-Varina, NC. Increasing patronage and revenue by delivering a successful marketing and advertising campaign. Partnering to maintain and continually enhance our business website, thus increasing our digital footprint: http://winginitbarandgrille.com/. Foster and grow business relationships throughout the community with government officials, local business owners and the Chamber of Commerce. Provide HR oversight to more than 50 full and part-time employees.

Develop plans, implement, and coordinate multi-functional and strategic programs. Define program requirements, resource needs, and responsibilities. Summarize program progress against the project roadmap.

Strengthened the ability to monitor engagement and performance of more than 70,000 employees by leading a global transformation to a digital platform titled, “Team Space”, that enhanced interactions and produced timely data for team leaders. Encouraged excellence through teamwork by coaching and motivating teams to achieve business and personal goals. Organized and led workshops on establishing best practices.

Adopted innovative tools and technology to drive processes and identify opportunities to raise efficiency. Oversaw global delivery center connection to project specialists and engineering resources.

Administered a $250 million budget while focusing on maintaining proficiency and producing effective strategies. Advocated executive leadership to 10 project managers and drove significant results in an engaging and collaborative environment to support large banking clients.

Championed accountability delivered continuous support, and forged relationships with key customers, company business units, and partners. Owned initiatives and reached the envisioned quality outcomes.

I advanced my performance, leading, developing, and executing technology vision and supported business challenges. This also included developing strategies and maintaining a positive attitude, building trust and meeting customer service expectations. Through responsive interfacing, problem assessment, and prompt determination of corrective actions, I continuously showcased my elite service.The following are highlights of value added professional performance and accomplishment:★ Collaborated with multidisciplinary teams resolving customer issues and communicating updates with senior leadership.★ Ensured free flow process as primary liaison for partners, customers, engineers, senior management, and internal organizations. ★ Maintained proficiency reviewing service performance and developing monthly and quarterly business review data for leading financial institutions.★ Incorporated vital communication and critical thinking skills to identify failure points in network access issues and ensured success to IT challenges achieving quality outcomes.

Instructed classes on UNIX commands and fundamentals. Responsible for writing technical documentation to support training needs. Provided UNIX Systems Administration support at a help desk for users throughout Europe. Supervised a team of 4 Automation Technicians. Worked as a COBOL Programmer.