If your company is looking for an operations, administration, governance, or program management expert, I'm here to help. With over a decade of experience in these areas, I know how to get things done right, on time, on budget, and within scope! From health care to IT and real estate, I've served many industries and have proven myself to be dependable and efficient in an ever-changing global market.Director of Operations I Program ManagerEmail: littlemswritinggood@gmail.comLeadership is more than a buzzword to me. It means putting the needs of my team and clients above my own. Servitude leadership means that I strive to help others succeed and do everything I can to remove barriers to success. I have a reputation as a problem solver, showing good judgment and offering innovative solutions.Core CompetenciesBudgetingFinancial Analysis and ReportingComplianceHuman ResourcesNegotiationPayrollOnboarding staff and clientsCustomer LiasonStrategic PlanningProgram ManagerGlobal OperationsTeam DevelopmentProject ManagementKey AccomplishmentsAchieved a 27% reduction in expenses by transitioning quality assurance and software development offshore after being promoted to Director of International Operations.• Enhanced project success rate by 18% through improved cross-functional collaboration.• Successfully managed Human Resources, Payroll, Accounts Payable and Receivables, Budgeting, Forecasting, Strategic Planning, Compliance, Change Management, and Reporting to ensure operational excellence across all departments.Please feel free to contact me at (360) 607-3915 or littlemswritinggood@gmail.com to discuss how my skills and experience may enhance the success of your organization.