Beth Reed Email & Phone Number

Byron Center, Mi, Us

Rolling Meadows, Illinois, United States

Responsible for analyzing business processes, identifying technology solutions, and facilitating the implementation of systems to enhance operational efficiency and drive business success. Collaborate across the organization with a focus on strategic efforts. Possess a strong blend of analytical thinking, technical aptitude, and effective communication skills to bridge the gap between business needs and technology solutions.Projects:Implement Microsoft Dynamics 365 - developed over 100 UAT scenarios and supported SME testingSupport warehouse functionsSubscription-based business functionsData migration

Rolling Meadows, Illinois, United States

Responsible for leading the project team through the project life cycle by planning, scheduling and tracking a project plan. The creation of the project plan starts with the collection of project requirements, definition of done and determination of resources. To lead projects to successful completion, the project manager will use tools like MS Project, MS Visio and MS excel to plan, schedule and track the project activities.Projects:Data GovernanceImplement Online Marketplaces: Amazon FBA, Walmart vendor fulfilled2019 Building Move - Warehouse build out and STA (storage type analysis)Process and Procedure development and maintenance

Hanover Park, Il

Manage a team of 10 employees, plus summer seasonal help, encompassing on site and remote team members. Our team is responsible for order entry and various administrative tasks including supporting accounting functions and reception.• Integral in ongoing effort to reduce freight costs through address corrections leading to a year over year cost reduction of 19.75%• Actively reviewing system solution options for more efficient order entry• Learning Salesforce CRM best practices and applying to team workflow to increase productivity interdepartmentallyProject ManagementLead Project Champion or Project Manager for various projects such as:• Establishing 3rd Party Logistics for a new start-up partner company• Managing customer owned inventory for a national organization• Implemented Salesforce Enterprise upgrade

Hoffman Estates, Il

Clear, professional writing is closer than you think.• Helping businesses & individuals to realize writing skills• Providing a sounding board to shape the individual voice• Ensuring continuity of voice/brand throughout the organization• Providing an accountability check to ensure progressSmall business writing assistance:• Create a social media plan, such as planning a blog to offer unique content marketing• Develop written communication protocols - a comprehensive communication plan• Develop documentationSmall Business Ghost Blogger – I’m sure that you've heard that blogging is important to building the brand of your entrepreneurial efforts. But you are focused on direct money making efforts. And besides, you don’t much care to write. Hire me as your ghost blogger.Group Presentations, tailored to the needs of the organization.Personal business writing assistance:• Cover letters• Thank You letters• Handbills• Correspondence• Other documents as neededAdditional personal business writing assistance:• LinkedIn Profile one-on-one creation or improvement:o Assistance to tailor your LI profile to accurately reflect knowledge, experience & personal brando Increase traffic (searches & views) to your unique profilehttp://bareedwriting.com/

Leadership:• Strengthened Customer Service training process & created scorecard tracking of employee development, giving employees a visual map of expectations to achieve the next step• Led implementation activities cross-departmentally for new Corporate Account programs including creating materials to ensure program success & hosting launch calls to explain best practicesWriting & Documentation:• Authored Standard Operating Procedure for Network employees• Documented new SAP order to cash flow in Visio, including pricing process• Developed PowerPoint presentation of Pricing process & best practices and made presentation to billing personnelProjects:• Conducted as needed & planned price audits to ensure adherence to customer program parameters• Collaborated with other Network departments to foster policy to better service Corporate Account customers, including all levels of personnel• Instrumental in creation of web based application to create & maintain customer specific order guides for web ordering & authored PowerPoint tutorial explaining best practicesPresentations:• Represented Network in presentations to key member owners & customer contacts, including providing training to optimize growth activities

• Supervise 5-10 direct reports• Assisted in creating, implementing and presenting a Network FISH program using PowerPoint, including writing content• Instrumental in creation of web based application to create & maintain customer specific order guides for web ordering• Attended 3 day AMA seminar - Management Skills for New Supervisors in November 2007• Authored a Standard Operating Procedure to be used by Network employees, member owners and potential customers• Wrote tutorial for member owners to train on best practices in maintaining order guides using PowerPoint

• Recognized as Employee of the Month in March 2003 & 2nd Place for Employee of the Year 2003 for helping to create and write a Customer Service Procedure Manual• Represented the Customer Service Department several times in presentations to train Network member owners as well as potential new Corporate Account customers • Actively participated in implementation of several new Corporate Account programs• Collaborated with other Network departments to foster policy to better service Corporate Account customers

• Managed the customer needs for a list of Corporate Accounts including order fulfillment• Participated in planning meetings to upgrade the AS400 functions used by Customer Service• Attended NPTA Product Training series modules - How a Distributor Functions, Janitorial Products, & Food Service Products in 2000• Attended an in-house seminar - Customer Service Skills by Rockhurst UniversityLearned:-How problem resolution and process benefits company strategy-Root cause analysis resolves supply issues-Accurate master data management (customer lists, item lists, vendor lists)

My official job description:Cross referenced manufacturer part numbers & distributor part numbers to Network part numbers for reporting purposes.Learned:-First line of defense against the phrase 'garbage in, garbage out'-Data integrity-Understanding why before taking action-Order to cash workflow

Secondary Education With An English Minor

Theater

Education record