-Assist with Home Care assessments, that revolve around document management, customer interactions, and a diverse range of clerical and organizational duties.-Provide administrative support across assigned service lines, including schedule coordination, medical record handling, and communication management.-Ensure meticulous compliance with HIPAA regulations in maintaining client records and electronic files. -Foster collaboration, strengthen relationships, and actively participate in departmental events. -Offer assistance to colleagues, prioritize efficient communication, and implement effective organizational methods for precise scheduling and data management.

-Maintained customer satisfaction, kept track of calls and other requests and managed user request records in the ticketing software.-Welcomed customers in person and answered calls.-Offered users telephone, email, and in-person technical support.

Disciple Leader (DL) responsibilities:-Cultivated connections to foster a culture of learning, development, and support affecting the balance of academic, spiritual, and social life to the residents on my floor. -Organized and executed events to engage college students.-Participated in weekly floor leadership team meetings and weekly floor meetings to discuss strategic planning.

-Met with team members three times a week to receive extensive training in the fundamentals of professionalism, public speaking, and strategies for establishing successful partnerships with external organizations.-Hosted monthly “Revival Nights” and promoted them through social media-Assisted in facilitating TOGETHER ‘22, a conference hosted in Dallas, Texas. -Completed outbound phone calls informing and educating business partners about upcoming conference, TOGETHER ‘22.

-Responded to incoming office calls, emails from the registrar, and incoming phone calls promptly and professionally. -Processed document requests for transcripts, syllabi, enrollment verifications, and diplomas and interacted with requests as necessary.-Communicated with students and professors to aid in the timely processing of forms and petitions pertaining to students.