Trains new/established employees in data and charge entry Performs formal audits and verifies accuracy of work product of new employee and establishedSupports coverage for charge entry fill in as needed and directed by ManagerFollow all NV departments and audit charges Provide unbilled encounter information to site ManagersClear out EMA BridgeAudit patient referral status for all sites and notify front desk and site Manager as necessaryComplete the non- office level NV Corp tasksReview “scrub report” researching claim and correct for rebillingParticipate in monthly check in and Manager led meetingsTrains staff on specialty coding such as MOHS, deferred charges, cosmetic charges, and pathologyIdentifies inaccurate and/or missing codes and works with appropriate staff to resolveAddresses charge entry related tasking such as CLT5 to make sure tasks are being worked in a timely fashion and reasonable time frameCross train employees on charge entry as requestedKeep up to date with coding changes and notify Billing/Revenue Manager with appropriate research documentation Participates in educational activities as requestedAssists with training activity including creating and updating policies as needed. Maintains the strictest confidentiality in accordance with HIPAA regulations and clinic requirements.Any additional needs to support NV LVSCC sites as pertains to front desk support, charge entry support or as directed by Manager

Design and implement office policiesOrganize office operations and proceduresSupervise office staff; Maintain office efficiencyPrepare weekly staff schedules and time sheetsReconcile daily patient fee slips in preparation for submission to billingPatient check outDispensing Pharmacy TechnicianResponsible for incoming mail reviewOrder office supplies, business cards and medicationPerform other related duties as required

Provide support to agency in the areas of: compliance, business, licensing, administrative support, customer support and special projectsResponsible for incoming/outgoing mail and fax reviewOrder office supplies, business cards and marketing materialsResponsible for equipment maintenance, repairs and returnsAssist producers and management through resident and nonresident licensing processes; license renewalsBusiness and Marketing Plan coordinationDesign and implement office policies by establishing standards and procedures

Provide support to agency in the areas of: compliance, business, licensing, administrative support, customer support and special projectsDocument retention and offsite maintenanceGenerate agency production reports and create newsletters for distributionOrder office supplies, business cards and marketing materialsResponsible for incoming/outgoing mail and fax reviewMaintain all producer candidate files and selection requirementsPay agency bills and deposit checks through appropriate system Complete quality control reports; analyze data and trendsResponsible for equipment maintenance, repairs and returns

Answer phones in call centerResolve issues for pharmacies and providers; input authorizations Advise on formularies, co-pays and claims issuesInteract with Member Services

Enter and fill prescriptions; handling of insurance issuesCustomer service; cashierPharmacy ordering and maintenance; track inventory