Opened and Closed the store in a timely manner.Coordinated and designed displays.Managed the updating and organization of POS systems to ensure more accurate inventory and loss prevention.Ensured all cash management and POS policies were adhered to when accounting daily totals.Coordinated accounting for goods needing replenishment.Assisted customers and guests with checkout, returns and/or exchanges via POS.Worked within a team environment to ensure a cohesive client experience.Assisted with chain and jewelry assembly via an electric welder.Managed the copyright, photography and filming of social media postings via Instagram and TikTok.Assisted with the composition and response of emails to facilitate client connection, custom work updates and new lead follow-up.Facilitated the intake of new custom, redux and jewelry design via email and in person.Created photography and copyright for social media, appraisals and website listings.

Opened and Closed the store in a timely manner.Ensured alarm system is active upon leaving.Ensured all cash management and POS policies were adhered to when accounting daily totals.Assisted in accounting for goods needing replenishment.Assisted customers and guests with checkout, returns and/or exchanges via POS.Coordinated with storefront replenishment of goods. Worked within a team environment to ensure cohesive client experience, breaks all taken in a timely manner, and various shop needs.Manned the door to ensure safety protocols were enforced re: capacity for the store, employees and clients alike.Assisted clients and tourists alike in order to find local locations to meet their needs and pass out city-provided pamphlets and maps as needed.

Arranged travel and itinerary for private client.Researched and compiled presentations on specific assigned topics as assigned.Meet with client daily or weekly via phone, email or in-person with updates on work progress as needed.Arranged calendar and appointments for business and personal needs.Managed email for business and personal needs.Assisted with financial needs, applications and any prep-work needed for jobs or personal needs as assigned.Chauffeured client to and from home, business and personal appointments.Provided professional and personal insight while maintaining confidentiality on daily matters as requested.

Coordinated office phone traffic and in-person/client office traffic.Coordinated with other assistants in order to ensure the smooth management of the office guests and executive needs. Coordinated calendars regarding scheduling and travel for Executive Staff.Coordinated calendars regarding scheduling for conference rooms.Took lead on generation and management of building access badges and access permissions.Assisted Operations executive staff in various projects by request.Executed multiple projects simultaneously while maintaining a professional, positive, and calm demeanor.

Assisted customers and guests with checkout, returns and/or exchanges via POS.Coordinated with storefront replenishment of goods. Worked within a team environment to ensure cohesive client experience, breaks all taken in a timely manner, and various shop needs.Manned the door to ensure safety protocols were enforced re: capacity for the store, employees and clients alike.Assisted clients and tourists alike in order to find local locations to meet their needs and pass out city-provided pamphlets and maps as needed.

Coordinated office phone traffic and in-person/client office traffic.Coordinated calendars in regards to scheduling and travel for the executive staff.Generated case sensitive legal documents dealing with personal client information, maintaining high levels of discretion.Assisted executive staff in researching and implementing new CRM software.Executed multiple projects simultaneously while maintaining a professional, positive and calm demeanor.Processed mail, email and faxes in a timely fashion.

Developed goals and objectives that tend to growth and prosperity.Designed and implemented business plans and strategies to promote the attainment of goals.Ensured that the company had the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)Organized and coordinated operations in ways that ensured maximum productivity.Supervised the work of employees and provided feedback and counsel to improve efficiency and effectiveness.Maintaind relationships with partners/vendors/suppliers/clients.Gathered, analyzed and interpreted external and internal data and wrote reports.Assessed overall company performance against objectives.Represented the company in events, conferences etc.Ensured adherence to legal rules and guidelines.

Coordinated sign-in sheets for adult classes.Coordinated student evaluation spreadsheets.Produced and sent thorough, comprehensive update emails to patrons, students and production.Assisted parents with payments and questions over phone, e-mail and in person.Utilized time management skills in order to free up time to assist with additional projects as assigned.

Created copywriting and edited SEO blogs, emails, social media posts, drip campaigns, and various other content in order to increase organic traffic.Investigated and presented new marketing campaigns. Worked with the Executive staff in order to manage deadlines, develop processes, and maintain overall department excellence to meet the needs of all incoming, existing and exiting clients.Monitored and maintained reports on monetary returns for lead conversions, sending out a weekly and monthly report to the marketing department, executive team and CEO. Created and maintained multiple comprehensive schedules for the department, reporting needed shifts to the HR Manager.Developed and maintained multiple comprehensive manuals and templates of and for office procedure by way of technical writing.

Intake Support Manager & Referral LiaisonAssisted in the creation of the Intake Department, beginning with 5 initial employees, and assisting in the building the department to 20+ employees to service clients nationwide.Developed training programs, procedures, templates and scripts for all on-boarding and continued employee development.Assisted in hiring employees by screening, interviewing, and on-boarding.Monitored calls, e-mails and employee documentation on intakes in order to assist in furthering their career development, and to follow-up on any customer complaints.Created and maintained multiple comprehensive schedules for the department, reporting needed shifts to the HR Manager.Audited three times weekly 400+ incoming leads in order to monopolize their case value.

Assistant Lead Legal AssistantAssisted in managing and training 10+ employees as they assisted our paralegals in case management for clients nationwide.Developed training programs, procedures, templates and scripts for all on-boarding and continued employee development.Assisted in hiring employees by screening, interviewing, and on-boarding.Monitored calls, e-mails and employee documentation on intakes in order to assist in furthering their career development, and to follow-up on any customer complaints.Was personal legal assistant to the Lead Paralegal.Notarized legal documents per request of the office leadership.

Reviewed legal cases for discrepancies while reviewing.Executed time sensitive data entry for more than 10+ legal cases weekly.Spoke with and addressed concerns of clients utilizing client first mentality Case managed overflow of cases at the request of the CEO.Assisted with intake and qualification of potential new clients.Assisted with onboarding and data collection for new client cases.

Coordinated licensing, and arranged all returns for board requested shows.Coordinated theatre room availability calendar in order to accommodate classes, rehearsals, rentals, and production meetings.Produced and sent thorough, comprehensive update emails to patrons, students and production.Maintained and updated website through WIX channel.

Evita, March-May 2015, Directed by Matthew L. LoganA Christmas Carol, November-December 2014, Directed by Julie AckersMaintained all production staff contracts, ensuring all agreed to clauses were adhered to by the hired staff and company.Created and maintained a comprehensive schedule for all production staff, tracking rehearsals, shows, conflicts, holidays and additional needs, as requested.Maintained an open line of communication between the director, producers and production staff as to achieve optimum production quality in a timely manner. Tracked monetary expenses for each production team, ensuring that planned budget was maintained.

Maintained a calm, positive demeanor during periods of high volume or unusual eventual events in order to keep store operating to standard.Ensured all cash management and register policies were adhered to when accounting totals on a daily and weekly basis.Communicated openly with management and team in order to ensure all shifts ran at optimum standards.

Collaborated with owner in order to create fliers for business, and created graphics in Photoshop for in accordance to discussion.Created and updated Facebook statuses, as well as updated Instagram on a timed basis.Photographed and edited photos for PR use on social networking sites and fliers.Used cash bag in order to produce change for registers.Opened and closed shop as per instructed in a timely manner.Maintained inventory.Counted and signed off on incoming shipments of product.Assisted teammates in their questions on mixes, register, and phone calls.Assisted as Emergency contact for teammates when managers were absent.Assisted customers in their orders.Handled cash, and worked register.Answered phone to help calling customers in a constructive fashion.Cleaned all work surfaces, as well as dishes in order to maintain presentation.Prepared mixes in order to distribute into yogurt machines.Prepared fruits and toppings to be placed onto yogurt.

Ran errands for professor around the university.Assembled together programs, translations, and program notes for concerts.Helped to organize class programs, and assisted in classroom situations. Administered quizzes and tests to students.Took roll of classes.Scanned and copied music, documents and books.Organized and entered in grades into grade book throughout the year, as well as calculated end of year grades.Answered phones and took messages to pass onto professor.Composed and answered e-mails.