Bethany Tito Email & Phone Number

Design, build, improve upon and implement training initiatives supporting our associates’ careers and professional growth. Key role in the development, planning and roll out of leadership academy that will target 650+ field leaders. Utilize instructional design software to create on-demand learning courses to support adult learners.

Miami, Florida, United States

Miami, Florida, United States

Responsible for achieving excellence in all aspects of Operations including team development, inventory management, margin growth, customer service excellence, and overall financial performance. Worked with area leadership, local and international sales teams, along with vendors to create strategic plans for optimal growth and customer satisfaction year.

Miami/Fort Lauderdale Area

Oversee fiscal operations for 8 locations in South Florida territory, insuring daily operations are completed in compliance to company standards while achieving revenue targets consistently. I manage a team of 8 direct reports while insuring the growth and development of all teams throughout area locations (total of approximately 50 employees).

Hialeah, Florida.

Responsible for daily operations and financial success of EZCORP location in Hialeah, Florida managing team of sales and lending associates. Platinum winner of President's Circle Award 2016 and nominee in 2014 for exceeding revenue annually. Responsible for exceeding customer service standards, marketing and merchandising in an ever evolving store front of.

Greater Atlanta Area

After successfully working with my team to convert a newly acquired location into a top 30 store that exceeded its budget by over 150%, I was asked to participate in the conversion of two more privately owned locations in the greater Atlanta area. During this time I actively participated in initial audits of the existing store's assets, computer training.

Miami/Fort Lauderdale Area

As regional market trainer, I spend the first 2-3 days of a new team member's career introducing them to the pawn industry in a small group setting. Acting as a liaison between the EZCORP corporate office and the new hire, I present company programs and procedures, customer service standards, precious metal and gemstone training, and computer training. As.

Greater Atlanta Area

As assistant store manager, I was responsible for working along side the store manager to insure store excelled in sales and loan portfolio growth on a consistent basis while upholding all company policies and programs. Within four months of training sales and lending team members and re-merchandising a newly acquired location, I assisted the store in.

Jacksonville, Florida Area And Greater Atlanta, Georgia Area

As a sales and lending team member, I functioned as a company representative to interact with customers one on one to assist the store in consistent sales and loan portfolio growth while upholding all company procedures and programs. As a customer service representative, I expanded my knowledge base of negotiation, product details, and salesmanship in.

English

Associate'S Degree