Brittany Johnson Email & Phone Number

Roswell, Georgia, United States

Roswell, Georgia, United States

Marietta, Georgia, United States

Managed inbound customer calls while performing cold calls. Documented, researched, and resolved customer concerns. Provided support with customers regarding jobs. Procured materials for job sites. Communicated with project managers to ensure correct materials were delivered based on project deadlines. Maintained inventory with vendors for entry of company costs and customer charges. Reconciled company credit card. Recruited technicians, provided information and changes for job sites, and maintained field technician schedules. Documented insurance, licenses, bank information, w-2 forms, etc. to ensure sub contractors were qualified and documented properly.

Kennesaw, Georgia

Cooperate with all departments to resolve urgent reports regarding payment inquiries, dispute claims, field engineer escalations, dispatch complications, spillover tickets and general questions that technicians present. Actively work on special projects to recruit subcontractors who can execute the labor portion of dispatches. I Explore different outlets to gain reliable resources when recruiting for future projects. As a team, we accurrately document technicians preferences, payment information, W-9's, and licenses. I Inform technicians of upcoming project sites and work to secure additional subcontractors from the companies current database of technicians.

Kennesaw, Georgia, United States

Purchased materials and equipment. Ordered lifts and ladders. Organized travel arrangements. Reconciled and maintained proper documentation of purchases made with company credit card. Created processes for other employees to follow in my absence. Documented employee metrics.

Kennesaw, Georgia, United States

Scheduled technicians for trouble tickets, installs, and emergency dispatches. Maintained field engineers schedules. Organized special project sites for multi day dispatches. Coordinated with procurement to ensure technicians would have their travel needs met. Negotiated travel requests with technicians.

Marietta, Georgia

Welcomed customers with a positive attitude. Deposited funds into the bank. Ensured guests had a pleasant experience. Actively worked to maintain a clean and sanitary work space. Managed customer payments. Assisted other employees to support a fast paced work environment. Trusted employee; Opened and closed salon and maintained precise count of the register.

Kennesaw, Georgia, United States

Kennesaw, Georgia, United States