Bethany Barnhart Email & Phone Number

Fishers, In, Us

Fishers, In, Us

Indianapolis, Indiana

·Primary point of contact for 75+ clients annually while delivering top satisfaction scores.·Collaborating with clients to successfully accomplish their end goal while keeping the project on time, on budget, and within hotel specifications.·Oversee multiple projects through all phases of planning and address challenges and concerns to provide effective solutions..·Responsible for managing $5,000,000 in catering projections including conducting weekly meetings, training, and reviewing accuracy of reports.·Department lead on implementing new Passkey software which included strategy on implementation, training, and execution with employees and clients.·2017 Manager of the Year

Indianapolis, Indiana Area

Indianapolis, Indiana

Primary point of contact for convention meetings, sleeping rooms and banquet functions for groups of 10 rooms to 221 rooms on peak night and up to 16,000 square feet of meeting space.Managed 316 bookings totaling over $2 million in the Corporate, Association, Government, Tour & Travel, and SMERF markets.Responsible for creating Banquet Event Orders and Resumes, and overseeing planning meetings for contracted clients.Serve as point of contact for all events while client is on-site to ensure high guest satisfaction and encourage repeatbusiness.Communicate to culinary, banquets, front office, and other departments regarding client details to ensure a flawless eventthrough Resumes, Banquet Event Orders, and Resume review meetings.Utilized creative skills to provide innovative set-ups, menus, and functions for groups. Generated creative and innovative menus while working closely with Chef on pricing specialty menus.

Indianapolis, Indiana

Work with clients to plan and execute 70+ weddings, social, and corporate events a year at several facilities in the Indianapolis Zoo.Responsible for creating Banquet Event Orders and sales proposals, conducting sales calls for potential business, and overseeing planning meetings for contracted clients.Act as point of contact for all events while client is on-site to ensure high guest satisfaction.Responsible for $1 million in food and beverage sales in 2012.Maintain Accounts Receivable by securing payment before events and following up on outstanding payments for theIndianapolis Zoo, Lucas Oil Raceway, and the Lawn at White River State Park.Communicate to the culinary and operation departments regarding client details to ensure a flawless event.Assisted in the planning and execution for the Bud Light Hotel in Indianapolis for Super Bowl XLVI.

Liaison between meeting planner and hotel for 60+ groups a year.Primary point of contact for convention meetings, sleeping rooms and banquet functions for groups of 10 rooms to 500rooms on peak night.Responsible for the creation and distribution of Banquet Event Orders and Event Resumes.Work with 10+ operational departments to facilitate all group specifications and contractual agreements and ensure allspecifications were executed flawlessly to guarantee client satisfaction.Maintained catering and operational budgets by up-selling banquet functions and capturing all potential revenueincluding meeting room and equipment rental.Forecast group expected revenue in catering and conference services spend before the group actualizes.Deliver top box programs via detailed planning, tie downs and conflict resolution to establish repeat business.

Act as a floor manager for over 600,000 square feet of convention spaceEnsure flawless execution of client's programsCommunicate and facilitate client activities between departments in a highly interactive and largely diverse environmentExhibit independent decision making, lead clients in event programs and engage in clients' program to achieve guest and hotel goalsResponsible for the schedule of 10-17 Conference CoordinatorsAssist in the training of newly hired Conference Coordinators by teaching brand standards and floor procedures.

Assisted the CS and Catering Manager in planning conventions by using Daylight software to prepare Banquet Event Orders, Event Orders, program of events and resumesCommunicated with clients about their needs for their conventionsAttended planning meetingsResponsible for all transportation requests, room reservations and amenities for clients

Served as a bartender and serverAssisted in the marketing of events and promoting the hotel positivelyWorked diligently to provide great service to guests