Bethany Wright

Bethany Wright Email and Phone Number

Customer Success, Learning and Development, Education @ VaxCare
Bethany Wright's Location
Greater Orlando, United States
About Bethany Wright

A highly motivated and adaptable client service manager with over 9 years experience in education. Highly rated customer service representative with excellent client relationships, ability to identify needs, quickly resolve issues, and to assure business needs are met. Focused on aligning professional development with corporate strategies and effectively impacting overall performance goals. Passionate, positive advocator for equity and individualization in learning environments. Innovative critical thinker with a strong commitment to customer service excellence through clear communication and ethical decision-making practices. Successful problem-solver with sound judgement, intentionality and ability to communicate complex issues to a diverse audience

Bethany Wright's Current Company Details
VaxCare

Vaxcare

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Customer Success, Learning and Development, Education
Bethany Wright Work Experience Details
  • Vaxcare
    Customer Care Specialist
    Vaxcare Apr 2024 - Present
    Orlando, Florida, United States
    • Correspond with physicians and medical staff to ensure Partner Success• Respond to Partner inquiries via phone, chat, and email in a timely and professional manner and provide product and service information• Maintain records and accounts for vaccine inventory and medical billing• Handle at least 110 Inbound/Outbound Partner service calls, emails, chats and other related requests per week• Develop and maintain relationships with Partner to ensure continued enrollment and success
  • Corkcicle
    Account Management Specialist
    Corkcicle Jul 2023 - Mar 2024
    Orlando, Florida, United States
    • Provide exceptional customer service across all channels of business (DTC consumers, Wholesale client accounts, and Field sales groups)• Handle Inbound/Outbound Customer service calls, emails, chat and other related requests• Interacting with Sales and Distribution contacts to ensure an end-to-end quality of service to customers• Trade Show and Convention Brand advocate
  • Kidokinetics
    Director Of Business Development
    Kidokinetics Jan 2023 - Jul 2023
    Orlando, Florida, United States
    • Prospect and enroll new customers and other key targets for partnership opportunities• Cultivating and maintaining positive relationships to ensure high levels of customer satisfaction, leading to strong renewals, and growth opportunities• Hiring, onboarding, and training new employees to ensure our services are delivered with the highest standard of excellence • Plan, schedule, and implement programs• Designed and developed performance evaluation forms for quarterly reviews• Ensure proper compliance to customer standards
  • Seminole County Public Schools
    Educational Instructor
    Seminole County Public Schools Jan 2015 - Jan 2023
    Orlando, Florida Area
    • Developed and implemented a learning strategy with corresponding curriculum to achieve theorganization's goals• Modified curriculum to best support the organization’s long-term performance objectives• Created and delivered high-impact presentations using multiple technology platforms, including Microsoft Excel and PowerPoint• Conducted performance gap analysis to assess current state and prioritize performance issues • Delivered materials using various training techniques, including classroom model, small groups, and one-on-one interventions• Designed and developed performance evaluation forms for quarterly reviews• Documented various data points for compliance records
  • Chase
    Client Services Representative
    Chase Mar 2013 - May 2014
    Heathrow, Fl
    Customer service at inbound call center for credit card accounts

Bethany Wright Education Details

Frequently Asked Questions about Bethany Wright

What company does Bethany Wright work for?

Bethany Wright works for Vaxcare

What is Bethany Wright's role at the current company?

Bethany Wright's current role is Customer Success, Learning and Development, Education.

What schools did Bethany Wright attend?

Bethany Wright attended University Of Central Florida, University Of Central Florida.

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