Beth Kenney Email & Phone Number

Lymm, Gb

I manage the performance of over 30 contracted suppliers across multiple service lines in order to successfully deliver over £58 million worth of funding nationally. Owning all stages of the grant and contract lifecycles in order for youth sector organisations to deliver impact to young people. Key Responsibilities: - Develop strong relationships with key stakeholders internally and externally to ensure quality delivery for young people on NCS experiences. - Work collaboratively with cross-functional teams, including legal and finance teams, to establish clear contractual requirements.- Identify supplier risks and negotiate appropriate actions to mitigate.- Manage supplier issues to ensure contractual adherence.- Manage performance against KPIs through regular grant review meetings and data collection. - Implement process improvements to create efficiencies across the Trust’s commercial function.- Ensure full compliance of contractual obligations through drafting contract change notices, addendums and obligation letters.

Developed and led a codified, effective and cross-functional approach to service design across all offers of the NCS commissioned portfolio. I designed and implemented curriculum frameworks, national engagement strategies and facilitated communities of best practice for the NCS supplier network. Key Responsibilities: - Line management of team members to fulfil the above functions, with a clear focus on developing a consistent set of service design processes and an increasing capacity in this area- Shaped key frameworks, policies and guidance to ensure quality of all NCS products and services.- Embedded inclusive practices to drive standards of quality - Produced guidance and documentation in the market engagement process of a new funding model.- Managed the business of the Service Design & Evaluation Group, bringing a cross-functional focus to service design decisions, alongside monitoring, evaluation and learning frameworks- Provided subject matter expertise to internal and external stakeholders around delivery of impactful programmes for young people. - Facilitating and supporting the implementation of Market Engagement for new service lines

London, England, United Kingdom

Operational and relationship management of a diverse range of Delivery Partners across Greater London. Achieved 89% growth within five months whilst consistently improving the quality and impact of programmes. Key responsibilities:- Oversaw annual delivery and performance of a contract for 3,000 participants with multiple suppliers- Managed the supply chain network to deliver quality programmes, from initial retention to post-delivery, including contract renegotiations and recommendations to the Senior Leadership Teams- Coached and managed partners to address underperformance and drive quality improvements- Analysed provider performance and delivered partner review sessions- Delivered quality compliance visits and reports to assess and evaluate the standard of programmes, staff recruitment and training. - Conducted post season reviews with complete data and quality analysis of the programme and against NCS key objectives.

Remote

- To design and implement national engagement strategies and quality curriculum frameworks- Supported Community Engagement in the NW and YH regions for 6 months (during a recruitment freeze) ensuring community stakeholder relationships were still engaged- In response to COVID-19 I stepped up to be the Implementation lead for 2021 programmes; diversifying NCS’ year round provision, a key element in the government’s Comprehensive Spending Review. - Launched and oversaw the ongoing delivery of 151 Changemaker Groups across the country - Developed a national structure, guidance and webinars to support the network in delivering Changemakers

North

Work remotely, lead on the extension phase of NCS within the North division and develop the national strategy for graduates of our programme (16-24).- Design and implement national engagement strategies for graduates- Coach 5 regional graduate leads to deliver the extension phase - Work within a cross function management team to drive impact and quality- Lead 34 Wellbeing Champions across the organisation to implement wellbeing strategies- Represent my department on the Employee Voice Forum as a result of being nominated by the team to represent their voice and advocate for changeIn response to COVID-19 I stepped up to project manage a taskforce to diversify NCS’ year round provision, a key element in the government’s Comprehensive Spending Review. Which saw me:- Launch and oversee the ongoing delivery of 151 Local Action Groups across the country - Develop a national structure, guidance and webinars to support contracted delivery partners in hosting over 5,000 of young people in Local Action Groups

Cheshire And Merseyside

As the Graduate Engagement Manager for Cheshire and Merseyside, I was responsible for find opportunities for graduates (16+), ran regular youth boards and encourage the extension phase of NCS, helping young with their CVs, personal statements, work experience, volunteering opportunities and skills builling.I was always looking out for opportunities that will help develop and shape our NCS graduates to better prepare them for their future, whatever direction that may be in.I was a ‘Values Ambassador’ for Ingeus, helping to ensure that the company’s five core values were embedded into all the work we did in the region and wider teams.

Cheshire And Merseyside

Similar to my last role, I am responsible for recruiting young people onto the NCS programme and building up sound relationships with schools and other accounts. Delivering outstanding quality events to each young person, parent, guardian and school, I am part of a fantastic team which engage young people and introduce them to the NCS experience.I am trained in Emergency First Aid at Work (1 and 3 day) and First Responder on Scene. I will be delivering Emergency First Aid at Work one day courses to our young people over summer.

West Midlands 1

Working on the National Citizen Service contract in the West Midlands, my job involves account managing schools across Shropshire and Staffordshire. I am in charge of making, building and maintaining contacts at each school / account. I am also responsible for booking and delivering events (assemblies, workshops, parents evenings, collections and stands) within the assigned establishments, with the aim to get young people (15-17yrs) engaged (EOI’s) and signed up to the government funded, summer NCS programme. This job requires me to: deliver high quality events to young people, hit targets, and work long and flexible hours. I work well individually and as part of a team, under pressure, ensuring excellent communications between all, whilst being peripatetic. I am responsible for engaging young people; being a point of contact for them, their guardians, teachers and local delivery partners. Other responsibilities include: admin input onto salesforce, supporting delivery, social media and marketing, communicating with the contact centre and admin team, training and supporting new members of staff, weekly conference calls and handling money for the individual sign ups.