Beth Mcintyre Email & Phone Number

I oversee the Community Marketing team at Bevy. Together we look after the CMX Community - the world's largest community of community professionals. Our mission for CMX is to help community professionals thrive and advance the community industry. We do that through our local events - both in person and virtual - our multiple online spaces, our training and education programs, and our extensive content and research. Goals: - Own strategy for meeting business goals set for community team- Developing and executing on roadmap for overall community strategy- Manage team operations, OKR process, and quarterly goals- Assisting in creative problem solving with challenges of community operations, engagement, and day-to-day managementResponsibilities:- Manage the activities and projects of the direct community team, as well as indirect community team members- Responsible for developing and executing project plans, schedules, budgets, and documentation of work and results- Responsible for career growth of team members and providing an environment for positive morale and retention- Track the status of our projects, changes to project timelines, and emerging risks to our team's deliverables.- Lead budget planning for my team each year, and work with our team's finance team to build our team's budget and stay on track.- Communicate with our partner teams to keep them informed of project status and any changes or delivery risks.- Assist in developing strategy across online community and all existing and new platforms - Build out strategic plans for internal employee team involvement across all community and community programs. Work to develop and execute engagement roadmaps - Create innovative and scalable processes to gain broad company participation in community programs

I oversaw all CMX Community Programs - Fostered and grew the online community through our multiple online channels (Facebook and Slack)- Handled logistics, payments, and subscriptions of our private paid membership, CMX Pro- Wrote, edited, and sent the CMX Weekly newsletter every week- Contributed to and was the editor of the CMX Blog- Created a training course (The Community-Led Event Program Playbook), and managed CMX Academy logistics- Oversaw our website and the job board. - Built and managed the first CMX moderator program, we call them Communiteers ;-) I also built and ran the CMX Connect program, an incredible volunteer-led, distributed events program, which brings community professionals together to learn, grown, and, well....Connect! I created the program from scratch, and we now host events both IRL and virtually in over 60 chapters, in 23 countries around the world! https://events.cmxhub.com/

Wore many hats!- Organizing, planning, and remotely hosting near monthly events in 10 cities in Canada and USA- Created, wrote, edited, and scheduled a monthly newsletter for customers- Managed all company social media accounts- Contributed copy to company website and all email marketing campaigns- Managed our community of customers building their own communities using our platform- Built and ran the distributed events community program, CMX Connect - built application, onboarding, training, and tracking processes for entire program.

I oversee the Community Programs team at Bevy. Together we look after the CMX Community - the world's largest community of community professionals. Our mission for CMX is to help community professionals thrive and advance the community industry. We do that through our local events - both in person and virtual - our multiple online spaces, our training and education programs, and our extensive content and research. Join the CMX Community and connect with your peers today! https://cmxhub.com/communityGoals: - Own strategy for meeting business goals set for community team- Developing and executing on roadmap for overall community strategy- Manage team operations, OKR process, and quarterly goals- Assisting in creative problem solving with challenges of community operations, engagement, and day-to-day managementResponsibilities:- Manage the activities and projects of the direct community team, as well as indirect community team members- Responsible for developing and executing project plans, schedules, budgets, and documentation of work and results- Responsible for career growth of team members and providing an environment for positive morale and retention- Assist in developing strategy across online community and all existing and new platforms - Build out strategic plans for internal employee team involvement across all community and community programs. Work to develop and execute engagement roadmaps - Create innovative and scalable processes to gain broad company participation in community programs

I oversaw all CMX Community Programs - Fostered and grew the online community through our multiple online channels (Facebook and Slack)- Handled logistics, payments, and subscriptions of our private paid membership, CMX Pro- Wrote, edited, and sent the CMX Weekly newsletter every week- Contributed to and was the editor of the CMX Blog- Created a training course (The Community-Led Event Program Playbook), and managed CMX Academy logistics- Oversaw our website and the job board. - Built and managed the first CMX moderator program, we call them Communiteers ;-) I also built and ran the CMX Connect program, an incredible volunteer-led, distributed events program, which brings community professionals together to learn, grown, and, well....Connect! I created the program from scratch, and we now host events both IRL and virtually in over 60 chapters, in 23 countries around the world! https://events.cmxhub.com/

Calgary, Canada, Vancouver, Canada

Reporting to the Lead Genius, Chinook Centre, I provided technical expertise and exceptional customer service to customers. I listened to and analyzed problems with customers and helped find an immediate non-technical solution or carried out technical repairs on all devices. This is a senior role; incumbents are the “go to” people for all other staff on technical issues and customer interaction, and are decision-makers, often under stressful circumstances as customers’ devices are increasingly important to them.- Attended three weeks of intensive Apple-certified training at Apple headquarters, Cupertino, Ca. The training included both technical and communications components - Selected as the store’s Technical Advisor, facilitating training of both soft skills and technical knowledge for new technicians, and served as a mentor for technicians in training- Completed my ACMT certification examination with a score of 94% - Completed my ACIT certification examination with a score of 98%.

Reporting to Chinook Store Manager, I provided first point of contact to customers who had problems with their devices. Many could be solved immediately throughcommunication and additional training, some via quick technical fix, and others referredto more senior technical people using precise communications to ensure a smooth transition.- A store challenge was to strengthen contact with the local school community via Apple’s Field Trip program. I was appointed Field Trip Coordinator and was responsible for marketing and communicating the concept to local schools. I was in charge of scheduling, planning, and facilitating workshops for school classes to learn new Apple devices and operating system skills and then use their new skills to complete a school-based project – telling a story using technology. - Chinook’s Field Trip program became one of the most successful in Canada. I developed and communicated a “Field Trip” process so others could carry on the program.

Reporting to Chinook Store Manager, I provided detailed product information on all Apple devices to retail customers, analyzed customer requirements and was responsible to ensure they had the most appropriate product to meet their needs. - I continually tapped into the broad knowledge of my peers, asking questions, seeking advice, continually upgrading to stay on top of the ever-changing technology- Transferred to Pacific Centre store in Vancouver for six months as an outreach opportunity to share expertise amongst stores- Created and lead an internal “Historian Team” responsible for celebrating milestones in the lives of our people and exciting moments for our store. We used written communications, photographs, and videos to tell stories of our people, our successes, and our milestones. The videos were shared internally, amongst other stores in Canada and some, internationally.- I started full time and transitioned to part time when I returned to University.

Provided weekly content to this now defunct online newspaper. Provided information for, and marketed, upcoming events in and around Calgary and shared stories on events and venues that I had attended. Connected with local businesses to write stories and share photos of happenings in and around the city.

Bachelor’S Degree, Communications

Bachelor’S Degree, Theatre/Theater