Duy T. Email & Phone Number

Seattle, Washington, United States

Strategic Leadership – 35% | Product Development – 30% | Stakeholder Engagement – 20% | Team Management – 15%• Responsible for leading the product vision and strategy for Bevy's enterprise community platform, driving alignment with business goals and customer needs.• Cultivate strong relationships with key stakeholders—customers, partners, and internal teams—to gather input and drive consensus on product decisions.• Leverage data-driven insights and customer feedback to… Show more Strategic Leadership – 35% | Product Development – 30% | Stakeholder Engagement – 20% | Team Management – 15%• Responsible for leading the product vision and strategy for Bevy's enterprise community platform, driving alignment with business goals and customer needs.• Cultivate strong relationships with key stakeholders—customers, partners, and internal teams—to gather input and drive consensus on product decisions.• Leverage data-driven insights and customer feedback to prioritize the product roadmap, balancing short-term deliverables with long-term vision.• Direct and mentor a high-performing product management and design team, fostering a culture of innovation, collaboration, and continuous improvement. Show less

Strategic Leadership – 30% | Product Development – 30% | Customer Engagement – 20% | Team Management – 20%• Responsible for leading, coaching and managing Bevy product management team • Established product roadmap prioritization processes that aligns executive, UX, technical leaders and customer success managers on priority customer pain points and business needs and desires. • Built and tracked product roadmap, features, milestones, and dependencies for development teams… Show more Strategic Leadership – 30% | Product Development – 30% | Customer Engagement – 20% | Team Management – 20%• Responsible for leading, coaching and managing Bevy product management team • Established product roadmap prioritization processes that aligns executive, UX, technical leaders and customer success managers on priority customer pain points and business needs and desires. • Built and tracked product roadmap, features, milestones, and dependencies for development teams focused on delivering platform capabilities that enable community managers to operate and scale their programs across thousands of members. Show less

Seattle, Washington, United States

Strategy and prioritization – 40% | Data Analysis 25% | Cross Functional Collaboration 35% • Responsible for increasing customer awareness and engagement for REI’s retail services through a digital site experience, SEO content strategy and customer insights and analysis.• Define and drive the roadmap for agile teams focused on delivering platform capabilities and digital experiences that aid customers in their journey of engaging with REI’s physical stores and… Show more Strategy and prioritization – 40% | Data Analysis 25% | Cross Functional Collaboration 35% • Responsible for increasing customer awareness and engagement for REI’s retail services through a digital site experience, SEO content strategy and customer insights and analysis.• Define and drive the roadmap for agile teams focused on delivering platform capabilities and digital experiences that aid customers in their journey of engaging with REI’s physical stores and services.• Strategized and prioritized with executive leadership, UX, and technical leaders to evaluate opportunities against customer desirability, business viability, and technical feasibility. Show less

Seattle, Wa

Business Strategy - 40% |Team Management 30 % | Cross Functional Collaboration 30% • Led the planning of the strategic execution of business development initiatives across the U.S that garnered learnings for diversifying REI’s business portfolios. Including the opening and operationalization of new physical retail formats.• Managed team of analysts who delivered insights on financials and customer lifecycle behavior and system admins to scale and adapt Salesforce Sales Cloud… Show more Business Strategy - 40% |Team Management 30 % | Cross Functional Collaboration 30% • Led the planning of the strategic execution of business development initiatives across the U.S that garnered learnings for diversifying REI’s business portfolios. Including the opening and operationalization of new physical retail formats.• Managed team of analysts who delivered insights on financials and customer lifecycle behavior and system admins to scale and adapt Salesforce Sales Cloud platform to support business needs and growth. • Led execution of key IT and Digital initiatives and projects across cross-divisional partners with budget accountability. Show less

Seattle, Wa

Program operations - 30% |Team Management 50% | Cross Functional Collaboration 20% • Managed central operational team as well as field managers who ensured delivery of outdoor experiences by hundreds of employees were relevant, high quality and strengthened customer loyalty and brand awareness.• Established and led operational processes and business systems that supported hundreds of employees in their engagement with 500,000 customers annually.• Directed and led annual build… Show more Program operations - 30% |Team Management 50% | Cross Functional Collaboration 20% • Managed central operational team as well as field managers who ensured delivery of outdoor experiences by hundreds of employees were relevant, high quality and strengthened customer loyalty and brand awareness.• Established and led operational processes and business systems that supported hundreds of employees in their engagement with 500,000 customers annually.• Directed and led annual build and delivery of a $15m budget through strong collaboration with cross divisional partners including finance, marketing and digital as well as successful change management with field teams.• Championed cross-divisional work focused on integrating REI's Outdoor Programs into physical and digital retail channels, including work with rei.com leadership to heighten customer experiences through REI’s digital platforms. Show less