Conduct user research through interviews, surveys, and usability testing to uncover actionable insights. Analyze qualitative and quantitative data to inform design decisions and improve user experience. Collaborate with cross-functional teams to translate user needs into wireframes, prototypes, and final designs. Present research findings and design recommendations to stakeholders to drive product improvements.

Designing a dynamic and user-friendly website through WIX, leveraging User Experience Design principles to create an engaging and intuitive platform. My approach involves thorough user research, wireframing, and prototyping to ensure a seamless and enjoyable user journey. By focusing on accessibility, responsive design, and clear navigation, I am committed to crafting a website that not only meets the needs of its users but also exceeds their expectations. My goal is to deliver a visually appealing and functional site that enhances the overall user experience and drives positive user engagement.

420+hours of intensive, remote training of full-cycle UX/UI methods with an emphasis on UI Design, user testing and rapid iteration. Implemented web and mobile design solutions for clients, individually as well as collaboratively.

Designed and delivered tailored, user-centered curriculum for 6 classrooms, improving engagement by 40% through data-driven adjustments, similar to optimizing user engagement in UX design.Conducted assessments of curriculum effectiveness using multiple ECE tools, aligning with UX research methods like usability testing to ensure continuous improvement and user satisfaction.Developed and implemented systems based on ITERS-3 guidelines, akin to creating user flows and frameworks, which were adopted across multiple classrooms for consistency and effectiveness.Built and maintained strong relationships with stakeholders, managing a team of 25 staff, echoing collaboration with cross-functional teams in UX research and design projects.Collaborated with caregivers to research and develop customized strategies for children with autism and behavioral challenges, mirroring UX methods for understanding and addressing diverse user needs.Led training sessions for teachers to ensure the curriculum met the needs of diverse learners, paralleling workshops or presentations in UX design to educate teams on user-centric practices.

Facilitated communication between court systems and parents, focusing on user-centered approaches to reduce recidivism, similar to improving user retention in digital platforms.Built and maintained relationships with stakeholders across departments, akin to cross-functional collaboration in UX design to align goals and outcomes.Led Family Team Meetings, fostering consensus among diverse groups, paralleling facilitating user interviews and stakeholder meetings to inform design decisions.Managed high-stakes processes like parental rights termination, demonstrating the ability to make data-driven decisions that prioritize user well-being and outcomes.Spearheaded a volunteer project to create a secure outdoor area for visits, showcasing initiative in designing spaces that meet user needs, much like creating inclusive and accessible interfaces.Acted as a liaison for the Family Treatment Court, demonstrating the capacity to bridge communication gaps, a key skill in UX research for integrating feedback across different teams.Received the Outstanding Field Work and Commitment Recognition Award (Apr 2017)Recognized as Employee of the Month (Dec 2015, Mar 2018)

Bachelor's in Human ServicesMinor in Sociology

Cashiering, Cleaning, Organizing and Customer Service

Communications

Pre-school and Infant Room teacher's assistant