Beth Payne Email & Phone Number

Decatur, Illinois Area

1. Work with Corporate Human Resources and divisional management to support Human Resources with a wide variety of activities. Prepares HR and management documents, maintains accurate employee files, electronic records and documentation.3. Follow up on completion of HR forms and benefit explanations. Review and prepare government required reporting.

Assessed learning requests and determined appropriate solutions Facilitated training to effectively implement learning solutionsCoordinated training events and scheduled participantsDefined training outcomes, formats, content, and participant materials, Evaluated the effectiveness of learning solutions Determined which vendors to use for re-occurring.

Provided ER support to medium sized groups, locations, or business unitsEffectively conducted grievance investigationsAbility to resolve moderately complex issues and conflicts Advised, coached, and counseled employees on possible options and resolutionsEscalated complex issues to appropriate subject matter experts as necessaryDemonstrated an understanding.

Implemented Onboarding follow up calls and interviews for newly hired individualsProvided Motorola policy and procedure interpretation to managers and employee's Ability to handle sensitive information with a high level of confidentialityProactively demonstrated initiative by conducting voluntary, retiree, and intern exit interviews Developed and.

Managed up to eighty customer service calls on a daily basisMulti-tasked through several different systems and applications while also interacting with customersIncreased knowledge through extensive training programs and different skill setsUtilized strong problem solving skills while resolving in depth customer service issuesPeer mentor for New Hires

Increased proficiency in HRIS database managementUtilized Microsoft Word, Excel, PowerPoint, and Web Design SkillsParticipated in design, development, and communication of compensation programFacilitated merger with RR Donnelley.Expanded analytical and negotiation skills

Gained experience in compensation, disciplinary action, and employee relations Showed competence in handling confidential information with discretionDemonstrated excellent oral, written, and interpersonal skillsMulti-tasked in a fast paced environment