Beth Robinson Email & Phone Number

Australia

Melbourne, Australia

Developing and designing assessments for new training packagesCompetency Mapping within AQF & ASQA frameworksAnalysising training and assessment strategiesDesigning engaging online and instructional learning resourcesTeaching adult learners in classroom, online and field based learning environmentsMarking assignments and assessing learners during practical assessments Managing social media accountsPlanning class trips, risk management and logisticsDeveloping learning management systems and training staff how to use itManaging new staff and training them to use Institute systems

Creating advertisements and marketing stock through Facebook Meta, google ads as well as maintaining retail website Managing social media accounts of over 40,000 followers Creating content for social media platforms Developing and managing E-commerce marketing strategy within budgets, whilst successfully reaching marketing targets Working with the development team/agency to continuously improve the website’s user/shopping experienceLiaising with various marketing team members to allocate tasks, track task completion, and measure impact

Designed and developed multi day and overnight programs that included camping, hiking, climbing, rafting and mt bikingPre-program planning including risk assessments, creating itineraries, logistics and packingManaged up to 30 staff and over 100 clients once on campRecorded, stored and maintained outdoor gear such as canoes, rafts and other gearAssessed and trained staff to become specialist activity leadersConducted student, teacher and parent briefingsAttended schools prior to program and conducting pre program presentationsGuided clients through a week of adventurous activities in a safe, educational and fun manner

Moorgate

Ensured company policies were followedTrained and developed new employeesResolved customer issues to their overall satisfactionMaintained an overall management style that followed company best practicesProvided leadership and direction to all employeesEnsured product quality and availabilityWorked closely with store manager to lead staffOversaw retail inventoryAssisted customers whenever necessaryOrganised employee schedules and rostersEnsured that health, safety, and security rules were followedEnsured a consistent standard of customer serviceMaintained stores to standards, including stocking and cleaningCompleted tasks assigned by the general manager accurately and efficientlySupported store manager as needed

Niseko, Japan

Provided inspired leadership to the Backcountry Guiding & Ski SchoolPerformed various administrative tasks including organising bookings and processing invoices Maintained company website and social media platforms Transported guests to and from accommodation destination Communicated accurate and timely information to all stakeholdersProactively reviewed route performance to identify route optimisation and improvement opportunities Managed over 30 staff, and assisted HR with recruiting and rostering Developed, implemented, and reviewed operational policies and proceduresEnsured all legal and regulatory documents were filed and monitored compliance with laws and regulations

Melbourne, Australia

Consulted with clients to discuss behavioral concerns and training needsIdentified additional behavioral concerns and communicating them to clientsDeveloped suitable training plans for dogs and documenting their progressTaught dogs to obey basic commands using various training techniques that are best suited to each dog’s personality and attributesImplemented appropriate training programs to address and resolve problem areas, including aggression, separation anxiety, hyperactivity, and bitingEnsured that the training areas are clean and tidyTaught clients appropriate training methods to enforce and maintain behaviors and skills learned by their dogs during training sessionsContacted clients to schedule training appointments, verify bookings, and inquire into overdue payments

Alberta, Canada

Graduate Certificate Educational Design, Educational Design

Diploma, Vocational Education & Training

Training And Assessment

Diploma Of Outdoor Recreation, Outdoor Recreation

Professional Dog Trainers Certificate, Dog Training

Cert Iv Tour Guiding