Beth Ruud Email & Phone Number

United States

•Support product delivery department in administrative activities related to release and project management.•Project manages development teams of maintenance projects.•Report maintenance release metrics•Project manages high priority issues within maintenance team.•Conduct and report regression analysis•Assist with customer usability testing.•Ensure timely and appropriate follow through on mitigation plans.•Follow established release management processes and policies in support of release package quality, completeness, and consistency.•Required understanding of roles in the organization and how they are impacted.•Serve as a resource to the organization as a subject matter expert in release management

St. Paul, Minnesota

•Scheduled and managed projects that span from large enhancements to small bug fixes.•Developed timelines for project delivery, and managed the projects and resources to completion.•Created and distributed reports with time and dollars spent for software enhancements.•Liaison between support, implementation and development.•Defined potential roadblocks of application deliverables and assisted with alternate options.•Worked directly with implementation project managers to review client priorities and scheduling.•Used previous knowledge of project features to assist in review and determining scope for scheduling new features.•Facilitated meetings with the iServices team to enhance the product and maintain the compatible with the fast changing needs of the industry.•Facilitated meetings for development features that include development managers, product managers, developers, and QA to ensure features will meet the needs of the clients.•Created and managed multiple software release schedules including a yearly release and maintenance releases.•Led the planning and coordination of software releases with the Development Director, Product Manager, and Development Manager to determine the business development needs of the company to include in the software.•Defined key milestones to determine if a project can be included the release. Particularly at code cut-off and QA release testing.•Established a process to use sprints during client beta period to ensure issue found were included in the commercial release to all clients.•Collaborated, prepared, and distributed quarterly software announcement of features both internally and externally.•Prepared and coordinated all release activities for the yearly and maintenance software releases with development, application, and technical teams to ensure delivery.•Key contributor of implementing a new development tracking system that combined three separate home-grown databases into one database.

Greater Minneapolis-St. Paul Area

• Assisted clients in resolving technical issues with the Advertising software.• Conducted training classes for clients on how to use the software.• Assisted in documentation of training materials.• Created monthly analyst time and call closure reports and distributed to management • Recreated and tested client issues with software features.

Bachelor Of Science (B.S.), Business Administration And Management, General

Associate In Science, Business