Technical Training Coordinator
CurrentSCEIS SAP Training (2008-present)— Training materials manager: Manage development of technical course materials for online and instructor-led courses which train users of the State of South Carolina's SAP-based enterprise reporting system. Work with SMEs for content scope, language, style and efficacy. Conduct the preliminary editing and guidance of early drafts. Carry out the final editing and proofing. Ensure that all materials conform to the required style standards and branding. — Instructional communications coordinator: Manage communications between the SCEIS Project and its instructors and up to 45,000 training participants. — Training landscapes manager: Schedule and supervise the maintenance of seven training landscapes, synchronizing updates and refreshes to support 30 instructor-led, hands-on courses. — LMS administrator: Create courses; create and publish classes. Update system messaging as needed. Validate participants' training records. Create system reports, providing analysis and interpretation of the data and recommending actions. Ensure smooth functioning of all participant-facing functions of the learning management system. — Registrar: Manage SCEIS course enrollments and student records, enrollment announcements and other publicity. Validate technical and learning prerequisites of class participants. — Training communications coordinator: Create consistent, timely and accurate communications regarding available training offerings, prerequisites and enrollment procedures. — Level 2 help desk: Provide advanced help desk support for training technologies, logistics and training operations. — Facility technical coordinator: Ensure the optimal functioning of all classroom work stations, classroom technologies and facilities. SCEIS Communications Coordinator (2006-2008) -- Manage communications between SCEIS and its user community. Manage internal communications.
