Betsy Gressler (She/Her)
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Betsy Gressler (She/Her) Email & Phone Number

Experienced customer success leader at Blackbaud
Location: New Albany, Ohio, United States 5 work roles 2 schools
1 work email found @blackbaud.com 2 phones found area 843 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email b****@blackbaud.com
Direct phone (843) ***-****
LinkedIn Profile matched
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Current company
Role
Experienced customer success leader
Location
New Albany, Ohio, United States
Company size

Who is Betsy Gressler (She/Her)? Overview

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Quick answer

Betsy Gressler (She/Her) is listed as Experienced customer success leader at Blackbaud, a with 1 employees, based in New Albany, Ohio, United States. AeroLeads shows a work email signal at blackbaud.com, phone signal with area code 843, and a matched LinkedIn profile for Betsy Gressler (She/Her).

Betsy Gressler (She/Her) previously worked as Customer Success Modernization at Blackbaud and Director, Enterprise Client Success at Blackbaud. Betsy Gressler (She/Her) holds Bs, Computer Information Systems from East Tennessee State University.

Company email context

Email format at Blackbaud

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*@blackbaud.com
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AeroLeads found 1 current-domain work email signal for Betsy Gressler (She/Her). Compare company email patterns before reaching out.

Profile bio

About Betsy Gressler (She/Her)

Experienced, engaging, customer-centric leader in strategy and programs for customer success, customer experience, internal enablement, and customer communications. Passionate about nonprofit technology, digital transformation, fundraising, and advocacy. Known for being dedicated and resilient, positive and collaborative, and making hard things easier through empathy, creativity, and a sense of humor.Other favorite things: minor & major league baseball, geocaching, ukulele, Lego, and volunteering locally with food bank and direct services organizations.

Listed skills include Enterprise Software, Saas, Crm, Non Profits, and 25 others.

Current workplace

Betsy Gressler (She/Her)'s current company

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Blackbaud
Blackbaud
Experienced customer success leader
65 Fairchild St, Charleston, South Carolina 29492, us
Website
Employees
1
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5 roles · 43 years

Betsy Gressler (She/Her) work experience

A career timeline built from the work history available for this profile.

Customer Success Modernization

Current

Charleston, South Carolina, Us

Built corporate methodology for product end of service and transformation programs focused on transitioning customers to next generation solutions, emphasizing customer satisfaction, internal team engagement, and revenue retention. Created business readiness processes within Customer Success organization, including customer success management, customer support, and professional services. Strong cross-corp collaborator with stakeholders in product management, product marketing, renewals, and finance.

2017 - Present ~9 yrs 6 mos

Director, Enterprise Client Success

Charleston, South Carolina, Us

As Director of Enterprise Client Success, managed large, distributed team of experienced client success managers overseeing $80M in annual recurring software revenue for the Luminate Online interactive platform* Managed 400+ Enterprise clients in the interactive portfolio with sophisticated digital fundraising, advocacy, peer to peer, and marketing programs* Refined corporate CSM methodology and processes for client benchmarking, health index management, promotion of best practices, and continuous improvement in value proposition* Protected and grew recurring revenue for cloud-based product, meeting or exceeding retention goals each year* Successfully developed team collaboration with sales reps on customer renewals, upsells, and white space opportunities

2012 - 2017 ~5 yrs

Director, Enterprise Client Success

Austin, Tx, Us

Managed 16-person team client success team managing $50M in annual recurring software revenue* Managed Convio’s largest 300+ Enterprise level clients representing largest portion of software revenue while meeting and exceeding targets for client retention every year* Transformed client service team to expand and scale the business while going public and adding acquired businesses; mentored and grew direct reports, creating a high functioning team known for collaboration, client satisfaction* Convened regular executive facing business reviews on departmental efforts and contribution to corporate goals; provided regular updates and reports to CxO team members, open line to CEO* Participated in numerous standing and ad hoc initiatives to address critical issues, growing and scaling the business, constantly improve business processes, and implement new programs, in both strategic planning mode and crisis mode.* After the acquisition of GetActive by Convio, led the creation of the migration program to move clients between two platforms, retained more than expected revenue, reported out to executive stakeholders* Member of Convio Product Council weighing strategic recommendations and requests for product evolution from clients and nonprofit market demand

2005 - 2012 ~7 yrs

Director Of Public Affairs

Washington, Dc, Us

Senior staff member at largest national progressive LGBT political organization. Positions included director of public affairs, director of communications, political director, deputy political director, organizing director.As executive management team member, led overall organization direction and mission:* Led development of quarterly & annual programmatic plans, presented to board and funders; conducted assessments of program effectiveness & impact* Developed, managed team and departmental budgets; participated in and led full organization budget planning process* Developed & executed transition plans for three consecutive executive directors, planned onboarding, roll-out to donors, constituents, mediaStrengthened LGBT grassroots political power by increasing the capacity and effectiveness of state and local organizations, as senior political & field officer:* Directed efforts to support local grassroots organizations & national coalitions* Co-created network of statewide LGBT organizations (now Equality Federation) to collaborate, share strategies for legislative success* Created legislative reporting project to monitor legislation in state capitols* Coordinated national activities for Equality Begins at Home, a capacity building campaign culminating in a week of 350 events in 50 states plus territories; developed plan for state-level funding & lobbying; wrote grants to fund core project & state re-grant funds* Participated in leadership of Creating Change conference, nation's largest annual gathering of LGBT leadersIncreased media coverage, created & improved online presence, wrote and produced numerous papers and publications, as senior communications officer* Directed all comms strategy, including proactive/reactive press, crisis communications* Directed rollout of numerous policy publications and reports* Prepped ED and spokespeople, wrote drafts of speeches, op-eds* Served as national media spokesperson

1993 - 2003 ~10 yrs

Systems Analyst And Architect

Ten years of increasing responsibility at telecommunications software firm, a subsidiary of the nation's largest independent telephone company. Roles on development and maintenance projects as project manager and systems architect. * Led 10-person project team through planning, scheduling, and budgeting phases for major new technology project * Developed new corporate software project management process, standards, and guidelines as part of award-winning corporate-wide task force* Created data and process analysis models for requirements phase of major telephone service order project* System design architect on major systems development, working with users and clients to develop requirements, design, testing, and implementation

1984 - 1993 ~9 yrs
Team & coworkers

Colleagues at Blackbaud

Other employees you can reach at blackbaud.com. View company contacts for 1 employees →

2 education records

Betsy Gressler (She/Her) education

Bs, Computer Information Systems

East Tennessee State University

Education record

Dobyns-Bennett High School, Kingsport, Tennessee
FAQ

Frequently asked questions about Betsy Gressler (She/Her)

Quick answers generated from the profile data available on this page.

What company does Betsy Gressler (She/Her) work for?

Betsy Gressler (She/Her) works for Blackbaud.

What is Betsy Gressler (She/Her)'s role at Blackbaud?

Betsy Gressler (She/Her) is listed as Experienced customer success leader at Blackbaud.

What is Betsy Gressler (She/Her)'s email address?

AeroLeads has found 1 work email signal at @blackbaud.com for Betsy Gressler (She/Her) at Blackbaud.

What is Betsy Gressler (She/Her)'s phone number?

AeroLeads has found 2 phone signal(s) with area code 843 for Betsy Gressler (She/Her) at Blackbaud.

Where is Betsy Gressler (She/Her) based?

Betsy Gressler (She/Her) is based in New Albany, Ohio, United States while working with Blackbaud.

What companies has Betsy Gressler (She/Her) worked for?

Betsy Gressler (She/Her) has worked for Blackbaud, Convio (And Formerly Getactive), National Lgbtq Task Force, and Cincinnati Bell Information Systems.

Who are Betsy Gressler (She/Her)'s colleagues at Blackbaud?

Betsy Gressler (She/Her)'s colleagues at Blackbaud include Kaitlyn Lyle, Steven Middleton, Eugenia Sarnatskaia, Matt Berry, and Stan Gardocki.

How can I contact Betsy Gressler (She/Her)?

You can use AeroLeads to view verified contact signals for Betsy Gressler (She/Her) at Blackbaud, including work email, phone, and LinkedIn data when available.

What schools did Betsy Gressler (She/Her) attend?

Betsy Gressler (She/Her) holds Bs, Computer Information Systems from East Tennessee State University.

What skills is Betsy Gressler (She/Her) known for?

Betsy Gressler (She/Her) is listed with skills including Enterprise Software, Saas, Crm, Non Profits, Fundraising, Nonprofits, Online Marketing, and Strategy.

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