Betsy Lee Email & Phone Number

Carmel, In, Us

Indianapolis, Indiana Area

Consults with health care organizations to facilitate collaborative learning in patient safety and improvement, with a particular focus on enhancing inter-professional teamwork, engagement and communication. Current initiatives support implementation and spread of Transforming Care at the Bedside (TCAB), as well as enhancing nursing leadership and inter-professional collaborative practice improvement. Prior independent consulting and contract work from 1999-2006 included: contract work for the Institute for Healthcare Improvement: Robert Wood Johnson Foundation TCAB web content development; Improvement Advisor for the North Carolina Diabetes Collaborative and the Alliance for Community Health Plans tobacco cessation collaborative; and implementation of electronic health record and prescribing project for a large pharmaceutical benefits management firm. Prior to 2006-2014 role as Director of the Indiana Patient Safety Center, provided consultation to the Indiana Hospital Association for the development of the Indiana Medical Error Reporting rule; facilitated activities related to IHA’s role as the Indiana node for the Institute for Healthcare Improvement’s Campaign to Save 100,000 Lives; and supported planning activities for the Indiana Patient Safety Center.

Provided leadership, education and strategic direction for the Indiana Patient Safety Center (IPSC): Led Indiana’s primary Partnership for Patients initiative through American Hospital Association/Heath Research and Educational Trust, under contract with the Centers for Medicare and Medicaid Services Facilitated the development of regional patient safety coalitions across the state Partnered with multiple statewide stakeholders to advance patient safety and quality efforts, including Indiana State Department of Health, Health Care Excel, business and academic leaders, nursing leaders, as well as Indiana nursing, quality, risk management and infection prevention organizationsSupported clinical leadership, improvement methods and cultural change strategies for preventing harm to patients Indiana hospitals through education and consultation

Greater Boston Area

Served as contracted faculty member for the Institute for Healthcare Improvement, with focus content areas in Transforming Care at the Bedside (TCAB), staff vitality, teamwork and communication through 2011. Remain active in faculty group.

Provided project direction to two IHI collaborative improvement projects: Transforming Care at the Bedside – Robert Wood Johnson Foundation-funded (July 2003 to July 2005)Achieving Workforce Excellence –Breakthrough Series Collaborative co-sponsored by the American Hospital Association

Indianapolis, Indiana Area

Provided strategic leadership to the development of clinical and practice improvement initiatives within primary care physician network. Designed and implemented improvement for population health and prevention services.

Indianapolis, Indiana Area

Directed hospital-wide strategic planning and operations for quality improvement, utilization management, infection control, coding and clinical data analysis at Methodist Hospital of Indiana, Inc.

Managed hospital professional liability claims; reviewed hospital incidents and investigated significant events; advised hospital employees regarding high risk areas; and proposed policies to reduce risks at Indiana University Hospitals (University and Riley Hospital for Children).

Raleigh-Durham, North Carolina Area

Provided technical assistance and consultation to hospital and medical staff departments related to accreditation standards; supervised use of computerized Quality Assurance/Risk Management database; collaborated with Utilization Management Department for data collection activities.

Chapel Hill, Nc

Developed hospital loss prevention and patient safety program for the combined Medical School/UNC Hospitals Self-Insurance Program; designed risk assessment surveys, analyzed data, and applied problem resolution techniques; successfully integrated risk management and quality assurance functions.

Participated in research team studying costs and quality of health care services for asthma patients under the direction of Deborah Freund, PhD; assisted in introductory course in health economics.

Pediatrics (school-age unit and intensive care unit)

Master Of Science In Public Health, Gillings School Of Global Public Health, Health Policy And Administration

Activities and Societies: Member of Delta Omega, national honorary public health society US Public Health Service Traineeship, 1985-1987.

Bachelor Of Science, Nursing

Activities and Societies: Magna cum laude, Resident Advisor, Kappa Alpha Theta