Bev Mcneil Email & Phone Number

Experienced Customer Service Specialist in a virtual call center environment for over 25 years. My department takes inbound calls from the customers of all major phone carriers. I am responsible for many aspects of our client’s cellular insurance line such as help desk, customer retention, enrollments, and cancelations, as well as customer information. Demonstrated history of working as a Fraud Specialist for a large catalog company. Handled fraud investigation on random customer orders. Order resolution specialist handled customer complaints and order issues.I am attending Edmonds Community College since June 2019. I have achieved my Medical Coding and Billing Certificate, Medical Office certificate and Medical Administrative Assistant certificate. I am Microsoft Certified in Outlook and Word, also focusing on acquiring certification in Excel and Access.

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  Edmonds Community College

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