Dedicated and experienced Call Center Supervisor with a proven track record of effectively managing teams to deliver exceptional customer service. Skilled in coaching, mentoring, and developing associates to achieve performance goals while maintaining high-quality standards.Financial Services executive experienced in leading cross functional teams for complex, highly visible projects. Strong relationship building skills with a proven ability to deliver results and achieve goals. Financial Reporting Experience: Microsoft Office / Project Implementation (PMI Certified), Program Management Office Operations Leadership; Global Technology Delivery - Product Development/Implementation & Client Relationships + Training Liaison * Cross Functional Collaboration | Sales Support Programs -- Business Solutions Analysis Professional experience in Sales, Corporate Real Estate Finance.Leader of large call center teams with diverse backgrounds, proven track record of meeting KPI's consistently. Mentor, trainer, coach, excellent at team building.