Rahul Kumar Email & Phone Number

Mumbai, Maharashtra, India

As an Asset Mall Catalyst at Beyond Squarefeet Mall Management Company, I manage and oversee all the malls under our portfolio. My role involves ensuring that our malls operate efficiently and effectively, meeting the needs of both tenants,shoppers & the developer. With a strong focus on enhancing customer experience and driving profitability, I work.

Bhopal, Madhya Pradesh, India

Responsibilities: -Overseeing Day-day Operations of the Mall.- Finalisation of Marketing Plans & its execution of planned events.- Final Vendor Negotiations to enable Minimisation of all expenses. - Verification of all tenants billing to ensure recovery of all agreed commercials as per agreement. - Review all electrical & DG usage to ensure full recovery.

Capital Mall, Bhopal

Bengaluru Area, India

• Training on Mac OS X and iOS to end users on how to functionality.
• Complete solution Provider for the end user: From hardware to software to setting up the system.
• Troubleshooting and guiding customers over frequently faced issues by end users.
• Guiding the customer on how a Apple product can change their world.
• Maintaining store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, andappraising job results.
• Maintaining… Show more Training on Mac OS X and iOS to end users on how to functionality.

Bangalore

• Handling daily routine work of the company.
• Design and Launch of our inHouse Accessories products ( iEnhance ) for Apple Products.
• Design and in detailed manufacturing of packaging for the Accessories of iEnhance.
• Training of Mac OS X, iLife to Switchers and existing Mac users.
• Handling purchases and Manufacture vendor registration and order processing for iEnhance Products.
• In detail testing of each product before production to ensure every inch of the Product… Show more Handling daily routine work of the company.

Bengaluru Area, India

- Training on Mac OS X, iOS,Apple Products and soft skills to all the Apple Retailers and partners.- Technical Training to all the Apple Authorised reseller on troubleshooting Mac, iPhone’s and iPods across India.

Bengaluru Area, India

• Maintaining store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Market merchandising by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Identifying current and future customer requirements by… Show more Maintaining store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

Bengaluru Area, India

• Setting Targets for the Sales team based on individuals knowledge, experience and approach to customers experience and Product knowledge.
• Merchandising of the products and accessories.
• Responding to customer complaints and comments.
• Assisting the service team on troubleshooting and resolving any issues with the software part of the OS.
• Created a Training / Support module for customer called " Gold Support ".
• Handling of Logistic on bases of requirements and pipeline… Show more Setting Targets for the Sales team based on individuals knowledge, experience and approach to customers experience and Product knowledge.

Bengaluru Area, India

• The primary focus of the job was to ensure the best customer experience at the APR store.
• Helping existing users to know more on the possibilities on a Mac.
• Ensuring completion of targets of each month with a average rate of 120%.
• Ensuring Sales are generated through demos keeping in mind the existing usage of the user.
• Enhancing of on Floor customer experience by means of being there for the customer when needed and with a Approach onhelping the customer than doing a… Show more The primary focus of the job was to ensure the best.
• Enhancing of on Floor customer experience by means of being there for the customer when needed and with a Approach onhelping the customer than doing a sale.

Trouble shooting of Mac OS X for US based customers of Apple of Apple Desktops. - Probing the end user for issues they are facing on their Mac. - Analysing the issues based on the current status of the Mac. - Isolating the issue to find the real cause of the issues faced by the user and - Resolving the same.

B.Com, Commerece

Education record