Felipe Bezerra Email & Phone Number

As the leader of the Latam Commercial Operations team, my primary responsibility is to effectively allocate resources, develop action plans, and implement strategic initiatives that drive revenue growth and support targets at both regional and global levels. This involves analyzing data, identifying trends, and making strategic recommendations to ensure business success in alignment with the company's priorities and strategy.Experienced in managing large and diverse teams, prioritizing organizational success, and promoting a culture of motivation and inspiration. Committed to upholding Equinix's values and fostering a high-performing team.Successfully led transformational programs and played a key role in leading M&A integrations, driving seamless transitions and maximizing synergies for the organization.

Responsible for developing and implementing comprehensive strategies, systems, tactics, metrics, budgets, resource requirements, and action plans to support sales revenue targets and future growth targets in Brazil, Colombia, Mexico, Chile and Peru.Managing a team of +20 people and ensuring overall success of the organization, promoting Equinix culture and values while also keeping team motivated and inspired. Accountable for defining and continuously improving Equinix’s transactional processing strategy and capabilities and ultimately serve a globally standardized process.

Supervised, mentored, and inspired the team to ensure overall success of the organization while also promoting Equinix culture and values.Oversaw all strategic objectives and controlled quarterly financial targets, as defined by the sales organization, and orchestrated the implementation and support of company initiatives, such as new product launches, marketing promotions and pilot programs.Advised on best practices and global standardization opportunities while kept team’s adherence to all SOX compliant responsibilities and local regulations/legislations.

Sales subject matter expert supporting a global M&A project to align Brazil into the global process;Pre-Sales support to key and strategic national and international customers;Infrastructure and service architecture design;Technical qualification and assessment;Development of technical documentation and architecture diagrams;RFI/P/Q and public bidding technical support and preparation;Collaboration with internal teams to ensure a smooth transition;Collaboration with external suppliers and business partners during quoting process;Support in revenue assurance, deal desk and financial analysis processes;Technical support in sales presentation and customer meetings;Multidisciplinary development of projects supporting a full set of services and infrastructure solutions, such as: virtualization, cloud, network, storage, high availability, business continuity, backup, operating systems, applications, databases, IT infrastructure sizing (servers, storage, blades, etc.) and Data Center infrastructure (space, power, cooling, cabling, etc.);

Pre-Sales support to national and international customers;Infrastructure and service architecture design;Technical qualification and assessment;Development of technical documentation and architecture diagrams;RFI/P/Q and public bidding technical support and preparation;Collaboration with internal teams to ensure a smooth transition;Collaboration with external suppliers and business partners during quoting process;Multidisciplinary development of projects supporting a full set of services and infrastructure solutions, such as: virtualization, cloud, network, storage, high availability, business continuity, backup, operating systems, applications, databases, IT infrastructure sizing (servers, storage, blades, etc.) and Data Center infrastructure (space, power, cooling, cabling, etc.);

Reception and support to customers on-site;Administrative tasks (process, training and procedure development);Provisioning and troubleshoot for colocation products (Carrier Circuits, Structure Cabling, Routers, Load Balancers, Firewalls, etc.);Provisioning and troubleshoot for managed services products (Backup, Storage, Private Cloud, Servers, etc.);

Reception and first level of support to customers on-site;Administrative tasks (process, training and procedure development);Technical support on basic activities;Provisioning and troubleshoot assistance for colocation and managed services products;

Master Of Business Administration - Mba, Gestão De Negócios

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