Barbara Fiske Email & Phone Number

Dubuque, Iowa Area

Staff central registration and scheduling desk performing customer service activities, scheduling, and insurance verification for the Orthopedic, Podiatry, Physical Medicine, and Physical Therapy departments. Cross training in the Dermatology, Pediatric, OB/GYN, Internal Medicine, and Family Medicine departments.

Key West, Iowa

Volunteer for multiple committees and education.

Dubuque, Iowa Area

Worked at Medical Associates: Staff central registration and scheduling desk performing customer service activities, scheduling, and insurance verification for the Orthopedic, Podiatry, Physical Medicine, and Physical Therapy departments.

Dubuque, Iowa

Managed projects for multiple accounts within areas of financial and service providers. Oversaw client-driven as well as internal-facing projects emphasizing infrastructure, compliance, and budget maintenance.• Created and provided training on company’s secondary controls, performing analysis and implementing improvements.• Requested by second line management, leading BCP efforts of first-line managers.• Generated weekly status of continuous improvement initiatives, ensuring management and team members had up-to-date details for each initiative, eliminating confusion and unnecessary side discussions.

Riverwoods, Il

* Served as major contributor to growth of technology organization from small startup group to large technology organization.• Awarded DFS President’s Plate by being selected as member of project team to spin-off from a parent company, leading effort to implement DFS financial and tax application.• Managed project to successfully upgrade 26 accounting and financial applications with an in-depth system change.• Completed projects on-time and under budget while meeting customer requirements, leading projects including implementing infrastructure, third party vendor and hosted relationships, securing approval from various entities such as architecture review board, resource allocation, information data security, and legal, working with IT contracts and negotiating contract terms with the vendors.• Analyzed / implemented financial application solution, designed and implemented EDI solution for electronic vendor billing / payment, and managed IT efforts, purchasing / implementing solution assisting HR in providing employees timely information via internal website.• Managed, implemented, and supported various financial applications such as General Ledger, leading endeavors including disaster recovery plans and developing clear and concise documentation.• Gathered / assessed needs of business partners, resulting in action plans that were executed and resolving client needs.• Prepared and provided training presentations for both in-house and data center personnel, instructing personnel on use of various system applications and required data center support.• Managed IT efforts for major, far-reaching, corporate-wide financial change, identifying / coordinating all IT changes required, coordinating testing efforts, and communicating progress on monthly basis.• Selected by management to mentor new team members on company and IT processes.• Led Financial Applications team in successful application implementations, meeting compliance and regulation requirements.