Bryan Garcia Email & Phone Number

Focused on the creation and optimization of digital content to promote the Fulton Bank brand, our team members and our products/services.

Lancaster, Pennsylvania Area

A liaison between Sales, Marketing, and Product teams, defining and implementing procedures in daily sales operations. Supporting departments and improving daily performance for Fulton Financial Corporations’ Commercial, Treasury and Financial Advising lines of business. Maximizing sales results by collaborating with sales leadership and helping them achieve productivity targets. Partnering with Regional, Divisional and Corporate teams to implement strategies, identify… Show more A liaison between Sales, Marketing, and Product teams, defining and implementing procedures in daily sales operations. Supporting departments and improving daily performance for Fulton Financial Corporations’ Commercial, Treasury and Financial Advising lines of business. Maximizing sales results by collaborating with sales leadership and helping them achieve productivity targets. Partnering with Regional, Divisional and Corporate teams to implement strategies, identify best practices and recommend improvements to systems and processes. Driving continuous innovation in sales enablement programs, CRM and content management tools (Seismic) to enhance overall excellence across sales and service teams. Collaborating with Sales leadership in the field to effectively lead, coach and develop sales team productivity as it relates to client prospecting, renewals, and customer account management. Overseeing daily activity reports, reporting trends and recommending tactics on current and future strategies. Show less

Lancaster, Pennsylvania Area

Engaged in a highly collaborative and agile learning program manager model, responsible for the design, development, implementation and management of learning solutions for assigned business clients, such as consumer banking, commercial banking and shared services. Assignments include: workforce readiness job skills, professional development, sales learning and sales management reinforcement, on-boarding programs and career-pathing advancement programs. Strategically partnering… Show more Engaged in a highly collaborative and agile learning program manager model, responsible for the design, development, implementation and management of learning solutions for assigned business clients, such as consumer banking, commercial banking and shared services. Assignments include: workforce readiness job skills, professional development, sales learning and sales management reinforcement, on-boarding programs and career-pathing advancement programs. Strategically partnering with senior business line leaders, consulting with business unit managers and subject matter experts to ensure client needs and training expectations are met through the delivery of cost effective, quality learning programs and methods. Designing and delivering learning programs to targeted audiences that align with business needs while producing measurable results. Evaluating training delivery, measuring results, and recommending program changes. Ensuring all training programs support the corporate culture, customer journey and strategic plan. Show less

Lancaster, Pennsylvania Area

Program Manager to the design, development, and implementation of learning solutions for their primary Business Line client(s). Focusing on sales job skills, professional development, onboarding programs and career-pathing advancement programs. Chiefly responsible for: Consulting with Business Unit Managers and Subject Matter Experts (SME's) to ensure client needs and training expectations are met through the delivery of cost-effective, quality learning programs and… Show more Program Manager to the design, development, and implementation of learning solutions for their primary Business Line client(s). Focusing on sales job skills, professional development, onboarding programs and career-pathing advancement programs. Chiefly responsible for: Consulting with Business Unit Managers and Subject Matter Experts (SME's) to ensure client needs and training expectations are met through the delivery of cost-effective, quality learning programs and methods.Designing learning programs and reinforcements that align with business needs and produce measurable results. Delivering learning programs to targeted audiences. Ensuring all training programs support the FFC corporate culture, Service Promise and strategic plan. Show less

Lancaster, Pennsylvania Area

Serving as a consultant and program manager to develop and implement results-driven retail banking sales training and coaching programs. Maintaining, implementing and evaluating new and existing training programs with a focus on Retail Sales Team Members, including Financial Center leadership, Customer Service Representatives, and Tellers. Consulting with Sales Learning and Enablement Manager, Business Unit leadership and Subject Matter Experts (SMEs) to ensure client needs and… Show more Serving as a consultant and program manager to develop and implement results-driven retail banking sales training and coaching programs. Maintaining, implementing and evaluating new and existing training programs with a focus on Retail Sales Team Members, including Financial Center leadership, Customer Service Representatives, and Tellers. Consulting with Sales Learning and Enablement Manager, Business Unit leadership and Subject Matter Experts (SMEs) to ensure client needs and training expectations are met through the delivery of cost-effective, best in class training programs and methods. Evaluating training delivery, measuring results and recommending program changes. Keeping abreast of new training methods and making program recommendations and changes accordingly. Ensuring all training programs support the FFC Corporate Culture, Service Promise and Strategic Plan. Show less

Facilitated training programs aligned and driven by the performance needs of Fulton Financial Corporation and its affiliates. Targeted team members included our Teller, Customer Service Representatives and Customer Service Representative leadership. Coordinated specialized platform training curriculums for Fulton Financial Corporation and its affiliates. Collaborated with back office leadership, coordinating and facilitating technical, operations and call center training… Show more Facilitated training programs aligned and driven by the performance needs of Fulton Financial Corporation and its affiliates. Targeted team members included our Teller, Customer Service Representatives and Customer Service Representative leadership. Coordinated specialized platform training curriculums for Fulton Financial Corporation and its affiliates. Collaborated with back office leadership, coordinating and facilitating technical, operations and call center training curriculums. Instrumental in the operational aspects of mergers, acquisitions, and back-office consolidations.Supporting our corporate culture, service promise and overall company's strategic plan. Show less

Lancaster, Pennsylvania Area

Created the Health Savings Account procedures in collaboration with a third-party partner, as we serviced the financial products and services for their clients. Managed the online platform that provided financial solutions online to customers within our footprint. Designed and facilitated training to the financial centers that would be interacting with our customers on the benefits of their HSA accounts.

Lancaster, Pennsylvania, United States

Accountable for the sale and referral of products and services at the Financial Center. Guided our customers through their financial well-being through consultative conversations to identify customer needs across all product and service lines. Focused on assisting Spanish-speaking clients with their financial priorities. Served as a translator for various projects like: customer facing website, customer experience cases and employee onboarding.

Bloomsburg University branch

Education record

Education record

Activities and Societies: Erasmus Madrid