Brenda Jacobs Email & Phone Number

Southern Pines, NC

Worked directly with Independent Consultants on creating consulting agreements and Task Orders. Onboarded all new employees and maintained employee personnel records. Stood up company Share Point Portal and created all Sites for functional areas of the company. Worked with vendors; Jive Communications for IP phones, Brivo for badges and building access and.

Developed new company travel policy and established new methods for booking travel that will reduce travel cost and bring in rewards for the company. Established a new booking engine for travel that will help enforce company travel policy. Assist recruiting Manager with recruits for several large contracts that we are pursuing.Work closely with our teams.

Web design, create, manage, and maintain sharepoint portal site for the J37 Education section. Assist users with the Learning Management System (LMS).

Provided Exercise Support to the director, deputy director, operations, support and exercise divisions. Coordinated weekly directorate meetings. Supported numerous exercise planners and section leaders on the preparations of briefings, documents, messages and other exercise related requirements. Web-Design, created, managed, and maintained the share point.

I was a member of the marketing and sales team where I interacted with customers, resellers, government agencies, vendors and other members of the team utilizing my extensive experience in customer resource management, marketing and sales support. Sharepoint administrator, Advertising support, customer service management, ITAR administration and.

Created working agreements with major hospitality, transportation and airline organizations. I managed the entire corporate travel program and also held the position of project manager on two DoD and DoJ contracts with extensive transportation and lodging requirements. Conducted research, cost analysis, and coordination and execution utilizing creative.

Independently managed branch office in DoD TOP SECRET environment. Annual sales averaged $2.5 million with customer base of over 900 clients. Responsible for identifying and resolving issues, conducting crisis management, and over all day-to-day operations. Assisted all branch offices in new software installations and training. Prepared management reports.

Selected as product champion for this station, which entailed assisting all employees with the operations of the Sabre computer operating system: reservations, ticketing, reroutes, boarding passengers for flights, closeout reports, resolving oversale situations, lost baggage claims and damage reports.

Independently managed branch office in DoD TOP SECRET environment. Annual sales averaged $2.5 million with customer base of over 900 clients. Responsible for identifying and resolving issues, conducting crisis management, and over all day-to-day operations. Assisted all branch offices in new software installations and training. Prepared management reports.

Provided full-spectrum travel services to client base of over 40,000; coordinated reservations, issued tickets, reported financials using specialized software. Trained agents from orientation through Senior travel agent status. Imperial Honors Award for top sales. Led transition to Carlson travel when government contract expired.

Project Management Curriculum

Customer Service Curriculum

Export Controls

Activities and Societies: Understanding U.S. Export Controls - May 2006 Mastering U.S. Export Controls - July 2006 Using Export controls.

Photographic And Art Layout

Travel Management - Managing Growth And Resources

Travel Management

Education record